Loan Processing Specialist — Lending Team

East Cambridge Savings Bank; Woburn (MA); On-site; USD 67,451,000 - 94,530,000; Full time

Job summary

East Cambridge Savings Bank is seeking a Loan Processor in Woburn, MA. The role supports processing of consumer, commercial and mortgage loans under supervision, with emphasis on accuracy, compliance and customer service.

The position demands 1–3 years of admin experience or a college degree, familiarity with loan products, and knowledge of TRID/RESFA/HMDA/TILA regulations. Proficiency in Word/Excel and Encompass is preferred; MLO registration is required by SAFÉ Act guidelines.

Qualifications

• 1-3 years administrative experience or college degree
• Loan processing experience preferred
• Experience using Encompass preferred
• Strong customer service, verbal and written communication skills
• Must become a registered MLO in accordance with the S.A.F.E. Act
• Knowledge of lending regulations (e.g. TRID, RESPA, HMDA, Safe Act, TILA)
• Must be detail-oriented and have strong organizational skills, and the ability to manage multiple priorities and deadlines
• Working knowledge of Microsoft Word and Excel

Responsibilities

• Respond to Lending Policy inquiries within scope of authority.
• Prepare TRID compliant loan estimates; disclose all of the closing costs accurately at application.
• Compile, organize and verify application data including customer documentation required by statute, underwriting data, ordering appraisal reports and subsequent reviews.
• Assist the customer with questions regarding the loan application, terms of the loan and product information; prepare disposition correspondence; maintain status of all applications for accurate preparation of Pipeline Report.
• Compile and organize appraisal reviews, Board presentation reports and all related documentation for Loan Officer review.
• Assist with loan closings including preparation of files and documents for attorneys, review of attorney’s documentation for accuracy, disbursement of funds.
• Keep abreast of all loan underwriting, processing and closing tasks and assist as necessary to maintain smooth and effective workflow.
• Assist management with related lending duties including packaging loans of MI approval and conveyancing attorneys; participate in reporting and compliance projects.
• Keep abreast of residential and consumer loan products; comply with TRID, TILA, RESPA, HMDA, S.A.F.E. Act and related requirements

Skills

Administrative experience

Loan processing

Customer service

Communication

MLO registration

Lending regulations

Detail-oriented

Microsoft Word

Microsoft Excel

Education

College degree preferred

Tools

Encompass

Microsoft Word

Microsoft Excel

Job description

East Cambridge Savings Bank is seeking a Loan Processor in Woburn, MA. The role supports processing of consumer, commercial and mortgage loans under supervision, with emphasis on accuracy, compliance and customer service.

The position demands 1–3 years of admin experience or a college degree, familiarity with loan products, and knowledge of TRID/RESFA/HMDA/TILA regulations. Proficiency in Word/Excel and Encompass is preferred; MLO registration is required by SAFÉ Act guidelines.