Loan Processing and Operations Associate

Morty; United States; Remote; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Flexible PTO

Remote work

Growth opportunities

Job summary

Morty is building the AI operating system for modern mortgage businesses, enabling loan officers and brokerages to scale. You will manage loan files end-to-end, coordinating with borrowers, loan officers, lenders, and third parties to move files forward and ensure timely closings.

The role requires a Bachelor's degree and 2+ years in mortgage processing or related finance ops. You’ll thrive in a fast-paced, detail-driven environment with remote work and growth opportunity.

Qualifications

• Bachelor's degree required.
• 2+ years experience in mortgage processing, closing, or financial services operations.
• Strong attention to detail and ability to manage multiple files at once.
• Clear and professional communicator.
• Highly organized with strong follow-through.
• Ability to work quickly and hit deadlines in a fast-paced environment.
• Ownership mindset — you take responsibility for getting files across the finish line.

Responsibilities

• Manage loan files from application through closing, ensuring accuracy and timeliness.
• Coordinate with borrowers, loan officers, lenders, and third parties to move files forward.
• Review borrower documentation (income, assets, credit, property) for completeness and consistency.
• Track and manage conditions, deadlines, and closing timelines across multiple files.
• Identify and resolve issues that could delay closing.
• Communicate clearly with all stakeholders on status, next steps, and outstanding items.
• Ensure files meet internal standards and lender requirements.
• Support closing coordination, including final document review and funding readiness.

Skills

Attention to detail

Clear communicator

Highly organized

Deadline driven

Ownership mindset

Education

Bachelor's degree

Job description

Morty is building the AI operating system for modern mortgage businesses — combining AI-powered workflows, software, lender access, and operations into a single platform that enables loan officers and brokerages to operate more efficiently and scale.

What you’ll do

• Manage loan files from application through closing, ensuring accuracy and timeliness
• Coordinate with borrowers, loan officers, lenders, and third parties to move files forward
• Review borrower documentation (income, assets, credit, property) for completeness and consistency
• Track and manage conditions, deadlines, and closing timelines across multiple files
• Identify and resolve issues that could delay closing
• Communicate clearly with all stakeholders on status, next steps, and outstanding items
• Ensure files meet internal standards and lender requirements
• Support closing coordination, including final document review and funding readiness

What we’re looking for

• Bachelor’s degree required
• 2+ years experience in mortgage processing, closing, or financial services operations
• Strong attention to detail and ability to manage multiple files at once
• Clear and professional communicator
• Highly organized with strong follow-through
• Ability to work quickly and hit deadlines in a fast-paced environment
• Ownership mindset — you take responsibility for getting files across the finish line

Benefits

• Health, dental, and vision insurance
• 401(k)
• Flexible paid time off
• Remote work
• Opportunity for growth as the company scales

Total compensation is $55k – $70k depending on experience.