Loan Performance and Servicing Oversight Analyst

FirstKey Mortgage, LLC; New York (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Annual discretionary bonus

Job summary

A leading mortgage firm is seeking a Loan Performance and Servicing Oversight Analyst in New York. The role involves reconciling reports, monitoring servicer performance, and ensuring data integrity. Applicants should have at least 3 years of experience in mortgage operations and strong SQL skills. The position offers a salary between $90,000 and $110,000, along with a discretionary bonus and comprehensive benefits including medical insurance and 401(k).

Qualifications

• 3+ years in residential mortgage or middle-office roles.
• Strong SQL and database management skills.
• Advanced analytical capabilities with attention to detail.

Responsibilities

• Reconcile investor remittance reports.
• Monitor Servicer reporting against KPIs.
• Validate integrity of Servicer data feeds.

Skills

Residential mortgage operations

Asset-backed operations

Investor reporting

SQL proficiency

Analytical skills

Problem-solving skills

Education

Undergraduate degree in Finance, Business Administration or technology-related field

Tools

Database management systems

Job description

Loan Performance and Servicing Oversight Analyst

This role is offered by FirstKey Mortgage, LLC (FKM), a leading private label securitization and asset management firm. FKM specializes in buying and securitizing residential mortgage and consumer loans, supporting loan acquisitions, securitizing, and managing real‑estate and related assets in the U.S. and Europe.

Base pay range: $90,000.00/yr - $110,000.00/yr

Familiar responsibilities and qualifications are listed below.

Job Description and Responsibilities

• Reconcile investor remittance reports to ensure accuracy, completeness, and timely reporting.
• Monitor Servicer reporting and performance against established key performance indicators, service level agreements, and approved policies and procedures.
• Utilize internal reporting tools and database platforms to improve data consistency, efficiency, and transparency across servicing and asset management functions.
• Validate the integrity and accuracy of incoming Servicer data feeds and internal data repositories to support reliable internal management reporting and external investor/client reporting.
• Perform ongoing surveillance of loan portfolio for default, loss mitigation, and cash activity, analyzing portfolio trends and exceptions to support data‑driven asset management decisions.
• Support system enhancements and implementations by assisting with business requirement validation, user acceptance testing, and post‑implementation reviews.
• Assist with daily and monthly portfolio processes, including database maintenance, cash flow monitoring, early payment default and payoff reviews, and loss mitigation oversight, in coordination with Servicers and counterparties.
• Coordinate communications, issue escalation, and resolution efforts with internal stakeholders – including Asset Management, Servicing Oversight, Legal, and Capital Markets – to support effective portfolio management and timely resolution of higher‑risk loans.

Qualifications

• 3+ years of experience in residential mortgage or asset‑backed operations, investor reporting, or middle‑office roles.
• Undergraduate degree in Finance, Business Administration, or a technology‑related field.
• Strong proficiency in SQL and database management, with the ability to leverage datasets to extract insights and optimize data workflows.
• Advanced analytical and problem‑solving skills with keen attention to detail and an ability to identify patterns, trends, and anomalies.
• Ability to work both independently and in a team‑oriented, fast‑paced environment.

The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by FKM in its sole discretion.

Compensation

The base salary for this position is expected to be between $90,000 and $110,000 annually. The base salary offered to the chosen candidate will be commensurate with the candidate’s relevant experience and other qualifications for the position, as determined by FKM in its sole discretion.

In addition to base salary, this position is eligible for an annual discretionary bonus, which is often a meaningful portion of the compensation package, and a comprehensive benefits package, including medical insurance, vision insurance, and 401(k).

Seniority level: Associate

Employment type: Full‑time

Job function: General Business