Loan Origination & Customer Support Specialist

Progressive Ozark Bank; Houston (MO); On-site; USD 38,000 - 56,000; Full time

Job summary

Progressive Ozark Bank in Houston, MO seeks a detail-oriented loan support specialist to assist the lending team throughout the consumer loan process. You will help with appraisals, documentation, and recordkeeping, while handling inquiries and loan research.

Ideal candidates have a high school diploma and prior lending or processing experience, with LaserPro familiarity considered a plus. Strong communication and multitasking skills are essential.

Qualifications

• High school diploma or equivalent required.
• Previous lending or loan processing experience preferred.
• Familiarity with LaserPro is a plus.
• Strong attention to detail and ability to manage multiple priorities.
• Good problem-solving, decision-making, and communication skills.
• Self-motivated, goal-oriented team player.

Responsibilities

• Originate new consumer loans and assist customers throughout the lending process.
• Process loan payoffs and deeds of release.
• Order appraisals and obtain documentation from insurance and title companies.
• File and scan loan documents, maintaining accurate and organized records.
• Respond to phone inquiries and assist with loan research and maintenance.
• Support loan officers and other team members as needed.

Skills

Attention to detail

Problem-solving

Communication skills

Self-motivation

Goal-oriented

Multitasking

Education

High school diploma

Tools

LaserPro

Job description

Progressive Ozark Bank in Houston, MO seeks a detail-oriented loan support specialist to assist the lending team throughout the consumer loan process. You will help with appraisals, documentation, and recordkeeping, while handling inquiries and loan research.

Ideal candidates have a high school diploma and prior lending or processing experience, with LaserPro familiarity considered a plus. Strong communication and multitasking skills are essential.