Loan Ops Specialist II: Funding, Processing & Compliance

Susser Bank; Plano (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Susser Bank seeks a Loan Operations Specialist II to maintain, coordinate, review, fund, and process consumer and commercial loans. The role involves backing up junior staff, handling loan funding, payoff quotes, and document reviews, with focus on accuracy and regulatory compliance.

Responsibilities include processing payments, escrows, and boardings, plus servicing government insured loans (FHA/VA/USDA) and maintaining thorough loan records.

Qualifications

• Strong attention to detail with good analytical and time-management skills.
• Excellent verbal and written communication and customer service.
• Proficient with Microsoft Office applications and banking systems.

Responsibilities

• Fund and board new loans and modifications with accurate records.
• Process loan payments, payoffs, and refunds with accuracy.
• Review loan documents and ensure compliance with terms.
• E-record loan documents and dispatch checks to vest lien.
• Provide back-up support for Loan Operations Specialist I duties.
• Handle customer inquiries and escalate as needed.

Skills

Attention to detail

Analytical skills

Time management

Customer service

Communication

Education

High School diploma or GED, some college

1–3 years of job-related experience

Tools

Microsoft Office

Jack Henry Xperience

Jack Henry Synergy Document systems

Job description

Susser Bank seeks a Loan Operations Specialist II to maintain, coordinate, review, fund, and process consumer and commercial loans. The role involves backing up junior staff, handling loan funding, payoff quotes, and document reviews, with focus on accuracy and regulatory compliance.

Responsibilities include processing payments, escrows, and boardings, plus servicing government insured loans (FHA/VA/USDA) and maintaining thorough loan records.