Loan Operations Specialist - Commercial Servicing

Republic-Bank-of-Chicago; Oak Brook (IL); On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401(k) plan

Parental leave

Disability insurance

Life and AD&D

Headspace meditation app

Job summary

Republic Bank of Chicago in Oak Brook, IL is seeking a Full Time Loan Servicing Specialist to maintain the loan portfolio and service customers.

The role emphasizes accuracy in reconciliations, batch processing, and reporting while ensuring compliance with bank procedures. Proficiency in Microsoft Office and strong communication are required. At-will employment applies and comprehensive benefits are offered.

Qualifications

• High School Diploma or its equivalent.
• 2 years loan processing or loan servicing experience with a focus in commercial lending preferred.
• Familiar with a variety of the lending and general banking concepts, practices, and procedures.
• Knowledge of Microsoft suite of products (Excel, Word, Outlook, etc.).

Responsibilities

• Prepare the daily and month-end reconciliations for Loan Control, and other GLs and deposit accounts as assigned.
• Review the file maintenance performed for all loans in connection with the system generated reports to ensure that all actions were performed accurately and under proper authority.
• Review the maintenance cross check report daily, researching and communicating any errors that need to be cleared with other department members.
• Review the Bank Control Change report for accurate rate changes and other changes performed within the loan system or by Loan Operations.
• Research and respond to credit bureau disputes received directly from customers and through the EOscar system.
• Review all HELOC advances according to the established procedure.
• Review the loan disbursement check log daily for any discrepancies.
• Prepare various month-end reports, as assigned.
• Perform research and prepare information requested on loans for collection and/or litigation purposes.
• Assist customers with inquiries in a timely manner.
• Retrieve Ring Central messages from department voicemail and respond in a timely manner.
• Lock all department cabinets and drawers nightly to ensure the safety of customer information.
• Access, review, and process reports, checklists, and procedures assigned in connection with the above responsibilities.
• Other duties as assigned

Skills

Strong verbal and writtencommunication

Organizational skills

Customer service skills

Ability to work independently

Education

High School Diploma or equivalent

Tools

Microsoft Office

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Republic Bank of Chicago in Oak Brook, IL is seeking a Full Time Loan Servicing Specialist to maintain the loan portfolio and service customers.

The role emphasizes accuracy in reconciliations, batch processing, and reporting while ensuring compliance with bank procedures. Proficiency in Microsoft Office and strong communication are required. At-will employment applies and comprehensive benefits are offered.