Loan Ops Team Lead – Reconciliations & Servicing

Republic-Bank-of-Chicago; Oak Brook (IL); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Competitive salary range $70,000 - $85

Generous PTO

Health, dental & vision insurance

401(k) with discretionary matching

Childcare assistance

Parental Leave

Disability coverage

Life and AD&D insurance

Mental health resources

Job summary

Republic Bank of Chicago is seeking a Loan Ops Team Leader to supervise Loan Operations Team #3, ensuring accurate reconciliations, reporting, and adherence to policies. You will review loan file maintenance and change reports, and coordinate with other departments on complex servicing tasks.

The role requires supervisory skills, strong Excel ability, and a commitment to customer service while providing guidance and training to team members. Occasional travel to Darien may be required.

Qualifications

• High School Diploma or equivalent.
• 2 years loan processing or loan servicing experience preferred.
• Familiar with lending concepts and banking procedures.
• Proficient in Microsoft Office applications.

Responsibilities

• Prepare daily and month-end reconciliations for Loan Control and other GLs.
• Review file maintenance for loans and system-generated reports for accuracy.
• Research and resolve errors in cross checks and reports.
• Respond to credit bureau disputes and HELOC advances per procedure.
• Assist customers with inquiries and support collection/litigation requires.
• Travel to Darien office as needed.

Skills

Strong verbal and written comms

Strong organizational skills

Excellent customer service

Ability to work independently

Experience in loan processing/serving

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Republic Bank of Chicago is seeking a Loan Ops Team Leader to supervise Loan Operations Team #3, ensuring accurate reconciliations, reporting, and adherence to policies. You will review loan file maintenance and change reports, and coordinate with other departments on complex servicing tasks.

The role requires supervisory skills, strong Excel ability, and a commitment to customer service while providing guidance and training to team members. Occasional travel to Darien may be required.