Loan Operations Specialist — Client-Focused

First National Bank of Omaha; Harrisonville (MO); On-site; USD 48,000 - 79,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Matching Contributions

Time Off Programs

HSA/Dependent Care

Employee Banking

Growth Opportunities

Tuition Assistance

Disability Insurance

Job summary

First National Bank of Omaha is seeking a customer-facing banking professional to support deposit and lending transactions, loan closing documentation, and other business customer needs. You will build relationships with peers, customers, and lending staff while delivering accurate processing and responsive service.

The role emphasizes handling confidential information, multi-tasking across assignments, and maintaining high attention to detail in a fast-paced environment onsite at the posted

Qualifications

• Minimum two years' experience in the banking industry.
• Strong client service background and skills.
• Demonstrated ability to handle confidential and sensitive information.
• Demonstrated written and exceptional interpersonal communication on telephone and in person when greeting clients/prospects/vendors.
• Ability to complete multiple assignments/projects with quality, accuracy and within set deadlines.
• Exceptional attention to detail.
• High school diploma or GED.

Responsibilities

• Greet and assist customers.
• Facilitate customer research and corrections.
• Process loan payments, advances, and maintenance.
• Originate and maintain Commercial deposit accounts.
• Track loans and monitor loan documentation.
• Review loan documents and assist with loan closings.
• Handle complex loan processing (e.g., construction draws, floor plans).
• Provide operational support to lending staff.

Skills

Banking experience

Customer service

Confidential information handling

Written & interpersonal communication

Multitasking

Attention to detail

Education

High school diploma or GED

Associate's degree

Job description

First National Bank of Omaha is seeking a customer-facing banking professional to support deposit and lending transactions, loan closing documentation, and other business customer needs. You will build relationships with peers, customers, and lending staff while delivering accurate processing and responsive service.

The role emphasizes handling confidential information, multi-tasking across assignments, and maintaining high attention to detail in a fast-paced environment onsite at the posted