Loan Operations Specialist

The Citizens Bank; South Carolina; Sur place; USD 25 000 - 39 000; Plein temps

Résumé du poste

The Citizens Bank in Turbeville, SC seeks a detail-oriented Loan Operations Specialist to support daily loan processing, data entry, and documentation. You will ensure accurate loan data in the core processing system, handle maintenance requests, and keep organized files for lender support and audits.

Ideal candidates have banking experience, especially in loan operations, and are proficient with Excel and core banking software.

Qualifications

• Minimum three years of banking experience preferred, especially in loan operations or related financial services.
• Equivalent combination of education and relevant experience will be considered.
• Experience with core banking systems (Jack Henry SilverLake) is preferred.
• Proficiency with Microsoft Excel and familiarity with financial data processing software is a plus.

Responsabilités

• Enter new and renewed loan information accurately into core processing system and process offsetting general ledger entries.
• Process loan maintenance requests with accuracy and in line with procedures.
• Review loan data for completeness, resolve discrepancies, and ensure timely processing.
• Maintain organized loan files and perform administrative tasks to support daily operations.
• Collaborate with lenders and other departments; cross-train for efficiency and coverage.
• Support audits, inquiries, and compliance requests; maintain data confidentiality.

Connaissances

Attention to detail

Time management

Communication

Confidentiality

Teamwork

Excel

Independent work

Outils

Jack Henry SilverLake

Core banking systems

Microsoft Excel

Description du poste

Loan Operations Specialist# Loan Operations SpecialistTurbeville - Turbeville, SC 29162## OverviewPosition TypeFull TimeJob ShiftDayEducation LevelNot SpecifiedTravel PercentageNegligibleCategoryBanking## Description**Loan Operations Specialist****Department:** Loan Operations **Reports To:** Loan Operations Manager **FLSA Status:** Non-Exempt**Position Summary**The Loan Operations Specialist is responsible for supporting the daily operations of the Bank’s loan department by ensuring accurate and timely loan data entry, processing loan maintenance requests, and maintaining organized loan records. This position plays an important role in supporting lenders and loan support personnel while ensuring loan transactions are processed efficiently, accurately, and in accordance with established Bank policies and procedures.**Essential Duties and Responsibilities****Loan Processing and Data Entry*** Accurately enter new and renewed loan information into the Bank’s core processing system, including all applicable offsetting general ledger entries.* Process loan maintenance requests, ensuring accuracy and compliance with established procedures.* Review loan data and transactions for completeness and accuracy, identifying and resolving discrepancies as needed.* Ensure loan transactions and maintenance requests are processed in a timely manner.**Loan Documentation and Administrative Support*** Maintain accurate and organized loan files, including filing, preparing, and managing loan documentation.* Perform various administrative and clerical functions necessary to support the daily operations of the Loan Operations Department.* Assist with researching and resolving loan-related inquiries and operational issues.**Departmental Support and Collaboration*** Provide timely and professional assistance to lenders, loan support personnel, and other Bank departments.* Cross-train with other Loan Operations team members to ensure operational efficiency, adequate coverage, and continuity of departmental functions.* Collaborate with team members to identify opportunities for process improvements and increased efficiency.* Maintain effective working relationships and communicate professionally with internal and external stakeholders.**Compliance and Risk Management*** Perform assigned duties in accordance with Bank policies, internal controls, and applicable banking regulations.* Maintain the confidentiality and security of customer and Bank information.* Identify and promptly report processing errors, discrepancies, or potential operational risks.* Support internal audits, reviews, and compliance requests as needed.**Additional Responsibilities*** Participate in departmental training and professional development opportunities.* Demonstrate flexibility and willingness to assist with additional departmental responsibilities.* Perform other duties as assigned by the Loan Operations Manager or Bank management.## Qualifications**Education and Experience*** A minimum of three years of banking experience preferred, particularly in Loan Operations, loan support, accounting, or a related financial services function.* An equivalent combination of education and relevant experience will be considered.* Experience with Jack Henry SilverLake or other core banking systems preferred.* Proficiency in Microsoft Excel and familiarity with financial data processing software preferred.**Knowledge, Skills, and Abilities*** Strong attention to detail with a high level of accuracy in data entry and financial transactions.* Excellent organizational and time management skills, with the ability to prioritize multiple responsibilities and meet deadlines.* Strong verbal and written communication skills.* Basic understanding of banking operations, loan processing, and general ledger transactions.* Ability to identify discrepancies, research issues, and resolve problems effectively.* Proficiency in Microsoft Office applications, particularly Excel.* Ability to work independently while contributing to a collaborative team environment.* Strong commitment to confidentiality, professionalism, and customer service.* Willingness to learn new systems, adapt to changing processes, and cross-train in various departmental functions.**Core Competencies*** **Accuracy and Attention to Detail:** Consistently produces accurate work and recognizes the importance of proper loan processing and documentation.* **Accountability:** Takes ownership of assigned responsibilities and follows through on tasks in a timely manner.* **Teamwork:** Works cooperatively with colleagues and supports the overall success of the department.* **Problem-Solving:** Identifies issues, evaluates available information, and works toward practical solutions.* **Adaptability:** Demonstrates flexibility and a willingness to learn new processes, systems, and responsibilities.* **Service Excellence:** Provides responsive, professional, and dependable support to internal and external customers.**Work Environment and Expectations**This position operates in a professional banking environment and requires regular use of computers, banking software, and standard office equipment. The employee must be able to manage multiple priorities while maintaining accuracy, confidentiality, and compliance with established procedures.**Additional Information**This job description is intended to provide a general overview of the position's responsibilities and requirements. It is not an exhaustive list of all duties, responsibilities, or qualifications. The Citizens Bank reserves the right to modify or assign additional responsibilities as business needs evolve.**The Citizens Bank is an Equal Opportunity Employer.**