Commercial Loan Operations Specialist

Paycom - ATS; Sparta Township (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Paycom - ATS in Sparta Township, MI is seeking a detail‑oriented Loan Administration Clerk to input and maintain loans in the JHA Silverlake system, image loan documents into Synergy, and review morning reports. You will work with LaserPro, Jack Henry, and Synergy to process 1502 reporting, disbursements, payments, draws and releases, and provide back‑end support to Loan Officers.

Strong organizational, communication, and compliance skills are essential to meet BSA/Patriot Act requirements and

Qualifications

• Experience with loan administration and banking software.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Perform loan input and maintenance in core banking system (JHA Silverlake).
• Image loan documents into Synergy and reconcile reports.
• Process 1502 reporting and SBA submissions; manage loan disbursements.
• Handle payments, line of credit, and construction draws; finalize closed loans.
• Ensure compliance with Bank Secrecy Act and USA PATRIOT Act requirements.

Skills

Communication

Analytical

Technical skills

Quantity

Adaptability

Dependability

Initiative

Customer service

Education

High School Diploma

Tools

Jack Henry

Synergy

LaserPro

Silverlake

Job description

Corporate Values & Mission“Provide superior service, quality advice and show utmost respect to everyone we meet.”General SummaryPerform a variety of clerical support services, including numerous duties which facilitate and safeguard the lending function.Reports To: Commercial Loan Operations Team LeadEssential Duties and ResponsibilitiesPerform loan input and maintenance in core banking system (JHA Silverlake).Image loan documents into SynergyBe familiar and knowledgeable in utilizing provided technology and programs, including but not limited to LaserPro, Jack Henry, and SynergyReview morning reports and account reconciliation.Prepare 1502 Reporting and submitting to SBAProcess participation transactionsProcess all charge off loans and all required maintenance on Jack Henry.Process loan payments, insurance and prepare disbursement checks for loan funding.Process transactions such as payments, line of credit and construction advances, leases, loan fundings, etc.Perform steps necessary to finalize closed/paid loans – discharges, releases, terminations, etc.Provide sufficient departmental coverage and back-up support for various duties.Handle notices, correspondence, and reporting requirements appropriately and in a timely manner.Customer Service - transaction processing, loan inquiries, etc.Assist Loan Officers and others in the department as requested.Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.Be familiar with and comply with all federal and state banking regulations as applicablePerform other tasks as needed from time to time.CompetenciesIn addition to the Corporate Core Competencies, individuals in this position are expected to have the following skills:Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data accurately; able to read and interpret written information.Analytical – Synthesizes complex and diverse information; collects and researches data; uses intuition and experience to complement data.Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Has a thorough understanding of underwriting, coverages and rating proceduresQuantity – Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.Adaptability – Adapts to changes in work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays or unexpected events.Dependability – Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.Initiative – Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.Physical Demands and Work EnvironmentAbility to work in an office environment which may include many hours of computer and telephone usage.Ability to lift 25 lbs.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.RelationshipAccountable to management for the fulfillment of their functions, responsibilities, and proper interpretation of authorityInvolvement in community organizations and participation in community projects and events as deemed appropriate.QualificationsTo perform this job successfully, an individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.Experience and/or EducationMinimum 1-2 years of loan administration or equivalent experienceHigh School DiplomaExcellent customer service skillsFlexible, dependable, and service-orientedGood organizational and communication skills. Excellent written and verbal skillsComputer knowledge - Windows, Microsoft Office, Word, Excel, miscellaneous software applications (basic working knowledge)General accounting knowledgeProficient typing skillsAbility to handle multiple tasks simultaneously.Ability to meet established deadlines.