Loan Operations Specialist

Calculated Hire; Naperville (IL); Remote; USD 50,000 - 80,000; Full time

Job summary

Join a dynamic team as an Operations Analyst in Special Loan Accounting, where you'll play a vital role in managing non-performing loans and demand deposit accounts. This position offers a unique opportunity to work remotely while being part of a supportive environment that values your analytical skills and problem-solving abilities. You'll be responsible for processing transactions, conducting research, and ensuring compliance with regulatory requirements. With a focus on continuous improvement, you'll have the chance to propose innovative ideas that enhance existing processes. If you're looking to grow in your career and make a significant impact, this role is perfect for you.

Qualifications

• University degree or equivalent work experience.
• 2 to 3 years of related experience required.

Responsibilities

• Process general ledger journal entries and perform exception analysis.
• Interact with internal and external customers effectively.

Skills

Analytical Skills

Problem Solving

Interpersonal Communication

Listening Skills

Presentation Skills

Continuous Improvement

Education

University degree or college diploma

2 to 3 years of related experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Operations Analyst, Special Loan Accounting

• 6 month contract - high potential for extension or conversion
• Remote - need to be in the Chicagoland area

Overview

This position is on the Special Loan Accounting team that provides support, guidance, and advice for all non-performing loans and demand deposit accounts, remediation projects, and be the point of contact for Special Asset Management Unit (SAMU), Bankruptcy, Collection, Loss-Mitigation, Retail Business Lending Operations (RBLO), Private Bank, Small Business Administration (SBA) and the Small Business Collections (SBC) and Small Business Operations. This role will be responsible for ensuring non-performing loans and demand deposit accounts are accurately processed in the Bank’s source applications and general ledger. The ability to effectively analyze information, perform multiple tasks, problem solve, and recommend improvements are critical to the role. The position is responsible for the following, but not limited to:

• Processes general ledger journal entries
• Research and exception analysis
• Prepare and review transaction summaries and billing statements
• Loan transfers between source application systems
• Loan sales
• Reporting to Chex Systems
• Other Real Estate Owned (OREO) functions
• Charge Offs
• Non-Accruals
• Accrual calculations
• Perform analysis on loan transaction histories to resolve disputes
• This position requires regular attendance with overtime requirements as needed to meet business needs. This typically occurs during periods of high volume workload.
• Follows through after research is completed
• Report any concerns to management
• Follows up and resolve any exceptions
• Excellent interpersonal communication skills as this role requires interaction with both internal and external customers
• Practices attentive listening to understand the needs of the individuals; communicates effectively so that issues can be resolved.
• Effectively manage multiple competing priorities
• Ability to utilize resources available to get projects complete and issues resolved in a timely manner

Qualifications

• University degree / college diploma or equivalent work experience 2 to 3 years of related experience
• Good understanding of the business unit’s risk and regulatory requirements
• Proficient in Microsoft Word, Excel, and Access
• Strong listening skills, communication skills, and presentation skills
• Technical skills
• Strong understanding of loan systems
• Familiar with compliance and servicing regulations and guidelines
• Conversant in lending practices and accrual calculations
• Commitment to continuous improvement
• Familiar with non-performing loans
• Ability to come up with new ideas that can add value to the existing processes
• Willingness to re-engineer processes from scratch; including working with others and openly accepting suggestions

Seniority Level

Entry level

Employment Type

Contract

Job Function

Accounting/Auditing, Analyst, and Quality Assurance

Industries

Banking