Loan Operations Specialist

NBT Financial Bank; Fort Worth (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

NBT Financial Bank is seeking a Loan Operations Specialist I to support administration and servicing of commercial, consumer, and real estate loan portfolios. The role focuses on post-closing processes, reviewing and imaging loan documents, loan maintenance, and ensuring servicing activities align with bank policies and regulatory requirements.

The position collaborates with lenders, credit administration, and customers to support the loan lifecycle from post-closing through payoff.

Qualifications

• High School Diploma or GED.
• 0-2 years in banking, loan operations, lending support, customer service, or related financial services.
• Associate's degree or internship/entry-level banking experience preferred.

Responsibilities

• Review, track, and document the receipt of required loan documentation.
• Ensure collateral, insurance, and loan-related documents are properly recorded and filed.
• Assist with UCC filings, lien releases, and collateral documentation tracking.
• Support loan document imaging and record retention processes.
• Loan operation duties as needed including processing loan advances, payments, payoffs.
• Maintain customer and loan account information within the bank's systems.
• Participate in quality control reviews to ensure data integrity and accuracy.
• Respond to routine inquiries from customers, lenders, and internal departments.
• Assist relationship managers and credit teams with servicing requests.

Education

High School Diploma or GED

Associate's degree in Finance, Accounting, Business Administration, or related field

Job description

Since its inception in 1973, the shareholders and management of NBT Financial Bank (NBT) have maintained the same long-term vision for the bank. We are a locally owned, independent, community bank that intends on providing prompt, courteous service to our customers, and looks to establish long-term relationships with those we serve.

NBT is a community bank, which means we believe in serving and supporting the markets where we are located. NBT strongly encourages all employees to take an active role in the communities they serve. There will be multiple opportunities throughout the year where NBT will ask for employee volunteers to help at events the bank has sponsored. These are great opportunities for NBT employees to serve our communities, while also spreading NBT’s brand. NBT also has a Community Involvement Program, where employees can earn additional PTO by volunteering at qualified events.

Reports to:

Assistant Loan Operation Manager

Classification:

Not Exempt

Summary/Objective

The Loan Operations Specialist I supports the administration and servicing of commercial, consumer, and real estate loan portfolios. This position is responsible for assisting with the completion of the post-closing loan process including but not limited to; the review and imaging of loan documents, loan maintenance, and ensuring servicing activities are completed accurately and timely while maintaining compliance with bank policies, regulatory requirements, and operational procedures. The role works closely with lenders, credit administration, loan operations personnel, and customers to support the loan lifecycle from post-closing/servicing through payoff.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Review, track, and document the receipt of required loan documentation.
• Ensure collateral, insurance, and loan-related documents are properly recorded and filed.
• Assist with UCC filings, lien releases, and collateral documentation tracking.
• Support loan document imaging and record retention processes.
• Loan operation duties as needed including but not limited to the process of loan advances, payments, payoffs.
• Maintain customer and loan account information within the bank's systems.
• Participate in quality control reviews to ensure data integrity and accuracy.
• Respond to routine inquiries from customers, lenders, and internal departments.
• Assist relationship managers and credit teams with servicing requests.

Physical Demands

The physical demands described here are representative of those that must be met be an employee to successfully perform the essential functions of this job.

• The employee will frequently sit or stand for extended periods of time and must be able to remain ina stationary position.
• The employee will occasionally be required to move bank/office equipment weighing up to 30 pounds across premises.

Position Type

This is a full-time position.

Travel

This position requires the ability to commute to the different branches during Bank operations and on weekends when necessary.

Required Education and Experience:

• High School Diploma or GED.
• 0-2 years of banking, loan operations, lending support, customer service, or related financial services experience.

Preferred Education and Experience:

• Associate's degree in Finance, Accounting, Business Administration, or related field.
• Internship or entry-level banking experience.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities and activities may change at any time with or without notice.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex (including pregnancy) age, national origin, disability, genetic information, protected veteran status, or protective hairstyle and any other characteristic protected by federal, state or local laws.

A disabled individual requiring reasonable accommodation shall not be denied the opportunity due to a disability. The applicant should contact Human Resources if reasonable accommodation is required during the application process at (817-752-2303)

All offers for employment with NBT Financial Bank are contingent upon the candidate having successfully completed a criminal background check. NBT Financial Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal law, including Section 19 of the Federal Deposit Insurance Act.

NBT Financial Bank is an equal opportunity/disability/protected veteran status employer