Loan Operations & Servicing Specialist - Onsite in San Diego

Servicing Pros; San Diego (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Servicing Pros in San Diego, CA seeks a detail-oriented Loan Operations & Servicing Associate to join a fast-paced team in Sorrento Valley. This operations-focused role supports loan servicing, file management, borrower communications, and transaction progression.

The ideal candidate has strong organizational skills, clear communication by phone and email, reliability, and a willingness to learn. Training is available; on-site work is required.

Qualifications

• Strong attention to detail and willingness to learn.
• Organized and reliable with ability to meet deadlines.
• Professional communication by phone and email.
• Familiarity with new technology and systems advantageous.

Responsibilities

• Assist day-to-day loan servicing and administration.
• Maintain accurate electronic and physical loan files.
• Update loan information in Salesforce and other systems.
• Onboard new loans to our third-party servicing company.
• Monitor insurance and other required loan documentation.
• Prepare routine borrower communications and payment reminders.
• Assist with payoff and closed-loan processing.
• Communicate professionally with borrowers, escrow, title and servicing companies.
• Assist with new loan openings and document collection as experience grows.
• Support annual audits and special projects.

Skills

Detail oriented

Organized

Communication skills

Reliable

Willingness to learn

Time management

Job description

Servicing Pros in San Diego, CA seeks a detail-oriented Loan Operations & Servicing Associate to join a fast-paced team in Sorrento Valley. This operations-focused role supports loan servicing, file management, borrower communications, and transaction progression.

The ideal candidate has strong organizational skills, clear communication by phone and email, reliability, and a willingness to learn. Training is available; on-site work is required.