Loan Operations Leader – Build Teams, Elevate Servicing

Landmark Bancorp, Inc; Manhattan (KS); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

HSA

FSA

Life Insurance

Long-term Disability

401k & Matching

Profit Sharing

PTO & Holidays

Employee Discounts

Referral Bonus

Wellness Reimbursement

529 Plan

Job summary

Landmark Bancorp, Inc. in Manhattan, KS seeks a Loan Operations Manager to lead a team responsible for loan processing, servicing, and compliance throughout the loan lifecycle. You will drive accuracy, meet deadlines, and deliver strong customer service.

The role emphasizes leadership, training, and collaboration with other bank functions while supporting the bank's community commitments and development opportunities.

Qualifications

• 3 years previous experience in loan processing / servicing required.
• Maintain a high degree of discretion and confidentiality.
• Demonstrated leadership skills.
• Able to exercise sound business judgement.
• Strong planning and organizational skills.
• Advanced communication and customer service skills.
• Supervisory and management experience, preferred.
• Skills necessary to work independently.
• Strong computer skills, including proficiency in Word, Excel, and ability to use proprietary software.
• Detail-oriented with ability to multi-task.

Responsibilities

• Management of implementation and maintenance of application proprietary software, specifically Loan Specifications on core processing system and software required for government reporting.
• Responsible for review, collaboration, and implementation of regulations as they pertain to loan servicing.
• Responsible for management of Loan Participation, Non-Accrual and Charge-off Administration.
• Develop and implement training for Loan Operations staff, and front line staff as requested.
• Provide advice and guidance on core processing questions from management and bank associates.
• Supervise, train, coach, and develop your team of associates utilizing the Quarterly Job Progress Plan and other performance development processes and reviews.
• Manage your professional improvement through the utilization of the Quarterly Job Progress Plan.
• Responsible for performance counseling, including making and recommending disciplinary action decisions.
• Utilize prescribed hiring process to select team members.
• Engage in and initiate Landmark National Bank Culture initiatives and team success activities, including Huddles and Celebration events.
• Responsible for regulatory compliance as it relates to loan servicing.
• Responsible for timely responses to internal and external audit requests.
• Adhere to bank policies and procedures.
• Other duties and projects as assigned.

Skills

Loan processing

Supervisory experience

Leadership

Communication

Word

Excel

Proprietary software

Discretion

Organization

Detail-oriented

Core banking system

Tools

Core banking system

Job description

Landmark Bancorp, Inc. in Manhattan, KS seeks a Loan Operations Manager to lead a team responsible for loan processing, servicing, and compliance throughout the loan lifecycle. You will drive accuracy, meet deadlines, and deliver strong customer service.

The role emphasizes leadership, training, and collaboration with other bank functions while supporting the bank's community commitments and development opportunities.