Loan Operations Lead & SME - Streamline Closings & Reports

First National Investment Services Company L L C; Hermitage (Mercer County); On-site; USD 45,000 - 65,000; Full time

Job summary

First National Investment Services Company L L C in Hermitage, Pennsylvania is seeking a Loan Operations Coordinator to support loan processing and documentation for branch-generated loan requests. You will analyze, document, and close loans while ensuring accuracy and customer service goals are met.

You will work with branches and lending teams, coordinating daily tasks, preparing reports, and acting as a subject matter expert on loan operations policies and procedures.

Qualifications

• High School diploma or GED required.
• 7+ years of experience in loan operations or related field preferred.
• Strong written and verbal communication skills; detail-oriented and organized.

Responsibilities

• Serve as SME for the loan operations team and coordinate daily tasks.
• Assist branches by analyzing, evaluating, documenting and closing loan requests.
• Provide reports to management and maintain accurate production records.
• Support branch managers and lending teams with loan inquiries and processing issues.

Skills

Communication skills

Multi-tasking

Detail oriented

MS Word

MS Excel

Education

High School diploma or GED

Tools

MS Word

MS Excel

Job description

First National Investment Services Company L L C in Hermitage, Pennsylvania is seeking a Loan Operations Coordinator to support loan processing and documentation for branch-generated loan requests. You will analyze, document, and close loans while ensuring accuracy and customer service goals are met.

You will work with branches and lending teams, coordinating daily tasks, preparing reports, and acting as a subject matter expert on loan operations policies and procedures.