Loan Operations Coordinator

RIVER BANK; West Salem (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

River Bank is seeking a dedicated Loan Operations Coordinator to support the Loan Processing team with organizing, scanning, and maintaining loan documents throughout the lifecycle. The role ensures paperwork is accurate, complete, and filed in compliance with regulations and internal policies.

Primary duties involve loan document organization and system entry, with secondary loan processing support as workload allows, including data entry and loan payments.

Qualifications

• High School Diploma is required.
• Customer Service experience is required.
• Detail-oriented approach is essential.
• Strong verbal and written communication skills are needed.
• Computer/technology proficiency is expected.

Responsibilities

• Scan loan files and maintain existing loan files.
• Support Loan Officers and Loan Processors requiring documentation.
• Assist in preparing files for audits.
• Perform quality control on scanned documents.
• Prepare loan documents for various loan closings.
• Enter/organize loans in the core system.
• Track documents and processing steps.
• Process loan payments.
• Maintain confidentiality of loan information.
• Comply with federal and state regulations related to loan documentation.
• Perform other duties as assigned.

Skills

Customer service

Detail-oriented

Verbal and written communication

Computer literacy

Education

High School Diploma

Tools

Loan systems

Job description

Description

Are you a dedicated team player who takes pride in contributing to a greater purpose and success of a team? If so, we invite you to join River Bank as a Loan Operations Coordinator! We provide comprehensive training and support needed to help build a rewarding career in banking.

Schedule

Monday-Friday 8:00am-5:00pm.

The Loan Operations Coordinator will primarily support the Loan Processing team by organizing, scanning, and maintaining loan-related documents throughout the loan lifecycle. It’s a critical role in ensuring all paperwork is accurate, complete, and filed in compliance with regulatory and internal policies.

As workload permits, secondary responsibilities of the role will provide loan processing support. This may include, but not limited to, data entry, loan system maintenance, preparation of loan documentation, and processing loan payments.

Duties and Responsibilities

• Scan loan files and conduct maintenance of existing loan files.
• Support Loan Officers and Loan Processors requiring documentation for or from files.
• Assist in the preparation of files required for internal and external audits.
• Perform quality control on all scanned/imaged documents.
• Prepare loan documents for commercial, agricultural, and consumer loan closings.
• Build loans into the core system.
• Document tracking.
• Process loan payments.
• Maintain confidentiality regarding all loan and financial information.
• Comply with all federal and state regulations related to loan documentation.
• Other duties as assigned by manager.

Requirements

• High School Diploma.
• Customer Service experience.
• Detail-oriented.
• Strong verbal and written communication skills.
• Computer/technology proficient.

Desired Knowledge, Skills, and Abilities

• One (1) year of customer service or administrative experience.
• Knowledge of loan structure and documentation.
• Experience with loan systems.
• Ability to remain flexible to adapt to changes in the work environment.
• Ability to prioritize tasks, time-management, and problem-solving skills.

Questions on the role? Contact us at [e-mail]

River Bank provides a diverse and inclusive work environment. We are an equal opportunity employer dedicated to hiring individuals with disabilities and protected veterans. EOE M/F/D/V