Loan Servicing Assistant

River Run; Newburyport (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

River Run Services, LLC is seeking a Loan Servicing Assistant in Newburyport, MA. The role provides administrative and operational support to the Loan Servicing team, including processing loan payments, data entry, and documentation management.

The successful candidate will handle confidential information in a fast-paced environment and assist with daily loan servicing activities to ensure compliant, efficient processes.

Qualifications

• High school diploma or equivalent is required.
• 1+ year of administrative, banking, or related operations experience preferred.
• Ability to handle confidential information in fast-paced environment.

Responsibilities

• Scan, organize, and maintain loan documentation to ensure accurate records.
• Perform data entry, process loan payments, and prepare documents for boarding and payoffs.
• Update insurance information for loan collateral by coordinating with providers.
• Provide administrative support to the Loan Operations team and ensure efficient servicing processes.

Skills

Data entry

Administrative support

Attention to detail

Banking/financial services

Education

High school diploma or equivalent

Job description

Description

Loan Servicing Assistant

River Run is a shared services organization that supports banking affiliates, Newburyport Bank, Pentucket Bank and Rollstone Bank & Trust.

The Loan Servicing Assistant provides administrative and operational support to the Loan Servicing team through accurate processing of loan documentation, payments, data entry, file maintenance, and other servicing activities.

Essential Job Functions

• Scan, index, maintain, and organize physical and electronic loan documentation to ensure accurate, complete, and compliant records.
• Perform accurate data entry, process loan payments and transactions, and prepare documentation for new loan boarding and loan payoffs.
• Obtain, verify, and update insurance information for loan collateral by coordinating with insurance providers.
• Provide administrative and operational support to the Loan Operations team, assisting with daily activities and ensuring efficient loan servicing processes.

Requirements

Qualifications, Experience, and Education

• High school diploma or equivalent required.
• 1+ year of administrative, banking, financial services, or related operations experience preferred, with strong attention to detail and accuracy.
• Ability to perform data entry, process documentation, manage files, and handle confidential information in a fast-paced environment.

River Run Services, LLC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing or service in the military.

If you are an individual with a disability and require a reasonable accommodation to complete the application process, you may contact Human Resources at [e-mail] or call 978-462-3136.

The salary range represents an estimate based on market data for this position. Final compensation decisions are made based on experience, skills, and internal equity to ensure fairness and consistency across our organization.