Loan Operations Consumer Quality Assurance Specialist - Ridgeland, MS

BankPlus; Ridgeland (MS); On-site; USD 40,000 - 60,000; Full time

Job summary

BankPlus in Ridgeland, MS is seeking a loan processing professional to review pre-closing packages, ensure regulatory compliance, and coordinate documentation for loan processing and closings. The role involves collaborating with loan officers, assistants, and attorneys to gather necessary information.

Responsibilities include reviewing HMDA data, ordering insurance, and assisting with Closing Disclosure accuracy, with occasional travel as needed.

Qualifications

• Bachelor’s degree or two years’ experience working with real estate loans.
• General computer and typing experience Microsoft Office Suite, to include Excel, Word, and Outlook

Responsibilities

• Review Pre-Closing loan packages for all regulatory and policy requirements.
• Request hazard and/or flood insurance and order Preliminary Title Opinion from the attorney.
• Ensure HMDA information is correct.
• Assist the attorney to ensure that Closing Disclosure is correct.
• Communicate with Loan Officers/Assistants requesting missing information or documentation to ensure that all information necessary for document processing has been obtained.
• Review applications accurately and consistently in a timely manner.

Skills

Verbal communication

Written communication

MS Office

Typing

Multi-tasking

Time flexibility

Education

Bachelor’s degree

2 years real estate loan experience

Tools

Microsoft Office Suite

Job description

General Position Statement:

This position is responsible for reviewing and obtaining all information required to ensure regulatory and policy requirements are met; obtaining documents from third parties required to complete the loan package; working with Loan Assistants and Officers to coordinate loan closings and making sure that all required documentation is obtained in order for the loan to be sent to Document Processing.

Duties and Responsibilities:

• Review Pre-Closing loan packages for all regulatory and policy requirements.
• Requesting hazard and/or flood insurance and order Preliminary Title Opinion from the attorney.
• Ensure that HMDA information is correct.
• Assist the attorney to ensure that Closing Disclosure is correct.
• Communicate with Loan Officers/Assistants requesting missing information or documentation to ensure that all information necessary for document processing has been obtained.
• Review applications accurately and consistently in a timely manner and request additional work from supervisor, as time allows.
• Attend training seminars and continuing education programs to maintain knowledge of regulatory policy requirements.
• Assist with special projects as needed.
• Serve as back up for Quality Assurance Specialist Lead.
• Perform all other duties as assigned.
• Maintain a thorough knowledge of Bank products, services, policies, procedures, and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank’s standard of conduct.
• Participate in the Bank’s High-Rewards Connections program.
• Make referrals to Mortgage Center and Wealth Management.

Position Requirements:

• Bachelor’s degree or two years’ experience working with real estate loans.
• General computer and typing experience Microsoft Office Suite, to include Excel, Word, and Outlook
• Driving, and occasional travel, as needed for business purpose.
• Excellent verbal and written communication skills
• Work outside of regular business hours, as deemed necessary.
• Ability to handle multiple tasks in a timely manner.