Loan Operations Assistant I - Commercial

Thomaston Savings Bank; Thomaston, Northern (CT, KY); Hybrid; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Retirement savings with employer match

Tuition reimbursement

Disability coverage

Life insurance

Wellness resources

Exclusive-employee banking benefits

Job summary

Thomaston Savings Bank is seeking a Loan Operations Assistant I - Commercial in Thomaston, CT. This Regular Full-Time role focuses on supporting loan operations, maintaining accurate loan files, processing payoffs, releases, and UCC filings.

You will also manage escrow, taxes, and insurer-related tasks, and respond to borrower inquiries. Candidate duties include processing funds, disclosures, and ensuring compliance with laws and bank policies.

Responsibilities

• Processes modifications of existing loan relationships and ensures accuracy.
• Maintains loan files with current documentation; processes payoffs, mortgage releases, lease assignments, and UCC filings.
• Reviews insurance reports for escrowed and non-escrowed policies to identify issues.
• Handles tax, flood and escrow disbursement, payments and reporting.
• Responds to emails from Consumer and Commercial Loan Operations.
• Receives calls from borrowers; answers routine questions and troubleshoots inquiries.
• Processes release of funds for new loans and line of credit advances.
• Processes payments for force-placed insurance and communicates with borrowers and file.
• Complies with all policies and legal/regulatory requirements.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Loan Operations Assistant I - Commercial

Regular Full-Time 5B - Loan Support Thomaston, CT, US

2 days ago Requisition ID: 1427

Salary Range: $22.57 To $33.85 Annually

Thomaston Savings Bank is actively seeking individuals who share our passion for making a difference in the lives of our clients and communities. If you're a team player with a dedication to delivering exceptional service, a knack for finding creative solutions, and a commitment to giving back, we encourage you to explore our career opportunities. So, if you're ready to join a team that's making banking refreshingly different, we invite you to discover your future with Thomaston Savings Bank!

Major Duties and Responsibilities

Processes modifications of existing loan relationships and assures for accuracy.

Maintains the Bank's loan files, ensuring current and accurate documentation. Processes pay offs, and releases mortgages, assignments of leases and UCC filings. Obtains current UCC and title documentation including UCC continuations. Prepares Assignments of Mortgage.

Responsible for regularly reviewing reports from the Bank's insurance vendor to identify and troubleshoot issues on both escrowed and non-escrowed policies.

Processes tax, flood and escrow disbursement, payments and reporting.

Responsible for responding to emails sent to Consumer and Commercial Loan Operations

Receiving incoming calls from the Bank's borrowers. Answers routine questions and troubleshoots any complaint or question from internal or external clients.

Processes release of funds to borrowers in connection with new loans and credit line advances.

Processes payments for force placed insurance, and handles all correspondence to the Borrower and loan file.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Benefit Statement

Build a rewarding career with a Bank that invests in your success. Full-time opportunities offer a comprehensive benefits package that includes health insurance, paid time off, paid holidays, retirement savings with employer match, tuition reimbursement, long and short-term disability coverage, life insurance, wellness resources, and exclusive-employee banking benefits.

EOE, including disability/vets