The Loan Operations professional will support the closing, servicing, accounting, and ongoing administration of a direct lending portfolio. This role is responsible for coordinating complex loan closings, maintaining accurate loan records, processing cash transactions, reconciling loan activity, and monitoring portfolio compliance requirements.
The individual will work closely with deal teams, borrowers, agents, co-lenders, external legal counsel, and third-party administrators to ensure loan transactions are executed accurately and in accordance with established policies and procedures. The role will also collaborate with internal Finance teams, including Fund Accounting, Treasury, Investor Services, and Tax, to support portfolio operations, financial reporting, and ongoing process improvements.
The ideal candidate will possess strong organizational, analytical, communication, and problem-solving skills, with exceptional attention to detail when handling financial transactions, loan documentation, and accounting records.
Key Responsibilities
Loan Closing and Transaction Coordination
- Coordinate loan closings with deal teams, agents, borrowers, co-lenders, and external legal counsel.
- Obtain and organize required documentation from deal teams and other relevant parties.
- Coordinate Know Your Customer (KYC) requirements and allocation details with administrative agents.
- Partner with Treasury to ensure sufficient funds are available to support scheduled loan closings.
- Verify that all pre-closing conditions have been satisfied and appropriately documented.
- Initiate and process cash transfers and wire payments across multiple banking platforms.
- Complete post-closing activities, including follow-ups with legal counsel, agents, and loan administrators.
- Maintain organized electronic closing files and detailed transaction logs.
- Track deal deposits, closing expenses, and related transaction activity.
Portfolio Administration and Reporting
- Support ongoing portfolio management by tracking loan activity, preparing reports, communicating with third parties, and resolving discrepancies.
- Prepare and review portfolio reports, including bank-to-book reconciliations, funded and unfunded commitments, and debt attribute schedules.
- Communicate with agents and third-party administrators to obtain information required for portfolio servicing and reporting.
- Provide monthly portfolio updates to deal teams, co-lenders, and management.
- Monitor outstanding items and coordinate resolution of loan-related exceptions.
Loan Accounting and Reconciliation
- Review journal entry files received from loan administrators for accuracy and completeness, providing feedback and coordinating corrections as needed.
- Record loan-related transactions and activity in the internal accounting system.
- Prepare month-end reconciliations between the loan servicing system and the general ledger.
- Investigate and resolve outstanding reconciliation discrepancies.
- Reconcile cash accounts daily for loan-related activity.
- Support Fund Accounting with monthly and quarterly general ledger reconciliations.
- Assist with the review of quarterly financial statements and capital call and distribution notices.
- Prepare schedules supporting limited partner and investment confirmations, as well as year-end audit requests.
Loan Servicing and Compliance Monitoring
- Monitor, organize, and record notices received from administrative agents.
- Record daily interest, fee, and principal payments.
- Prepare and review entity assignment agreements and other loan-related documentation.
- Review credit agreements to identify portfolio company compliance and reporting requirements.
- Coordinate with deal teams to obtain documentation necessary to satisfy compliance obligations.
- Maintain a database tracking portfolio company compliance requirements, reporting deadlines, and outstanding documentation.
- Ensure loan records and supporting documentation remain accurate, complete, and up to date.
Additional Responsibilities
- Ensure operational deadlines and established policies and procedures are consistently met.
- Identify opportunities to improve processes, controls, and operational efficiency.
- Support cross-functional initiatives and collaborate with colleagues across Finance.
- Assist with additional loan operations, accounting, reporting, and portfolio administration activities as needed.