Loan Operations Administrator II - HMDA

Western Alliance Bank; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical and dental insurance

401k matching program

Tuition assistance program

Employee volunteer program

Wellness program

Job summary

Western Alliance Bank is seeking a Loan Operations Administrator II - HMDA in Phoenix, AZ. This role involves supporting the Bank's Home Mortgage Disclosure Act compliance program, ensuring that operational activities are performed accurately and timely.

The ideal candidate will have at least three years of banking-related experience and a solid understanding of HMDA regulations. Benefits include competitive salaries, health insurance, and a robust 401k matching program.

Qualifications

• Minimum of three years of experience in banking or lending-related functions.
• Demonstrated knowledge of HMDA requirements.
• Exposure to loan operations and the lending lifecycle.

Responsibilities

• Support the Bank’s HMDA compliance program.
• Serve as a member of the HMDA Loan Review Team.
• Perform reconciliations and certifications for loan-related accounts.

Skills

Working knowledge of HMDA (Regulation C)

Understanding of HMDA reportable transactions

Ability to support HMDA data integrity

Knowledge of HMDA LAR submission requirements

Ability to apply internal HMDA procedures

Experience in banking or lending-related functions

Education

High school diploma or equivalent

Related college degree preferred

Job description

What You'll Do

The Loan Operations Administrator – HMDA is responsible for supporting the Bank’s Home Mortgage Disclosure Act (HMDA) compliance program by ensuring operational activities are performed accurately, timely, and in accordance with applicable federal regulations, internal policies, and established procedures.

• Serve as a member of the HMDA Loan Review Team, supporting data integrity and regulatory reporting requirements.
• Perform reconciliations and certifications for loan-related accounts to ensure accuracy and completeness.
• Monitor operational and compliance‑related reports and recommend process improvements.
• Assist with audits, regulatory exams, special projects, and departmental initiatives as assigned.
• Maintain strict confidentiality of all customers, loans, and internal bank data.
• Provide effective customer service and resolve issues within established authority.

Job Title

Loan Operations Administrator II - HMDA

Location

Block 23

What You'll Need

• Demonstrated working knowledge of HMDA (Regulation C), including requirements related to data collection, validation, integrity, reporting, and regulatory compliance.
• Understanding of HMDA reportable transactions and data elements, including application types, action taken categories, loan characteristics (e.g., loan purpose, occupancy, lien status), and applicant demographic information.
• Ability to support HMDA data integrity and quality control processes, including identifying, researching, and resolving discrepancies, and working with HMDA edit checks (validity, quality, and macro).
• Knowledge of HMDA LAR submission requirements, timelines, and internal certification processes, with awareness of associated regulatory and reputational risks.
• Ability to interpret and apply internal HMDA procedures, regulatory guidance, and industry standards, and support audits, regulatory exams, or quality control reviews.
• High school diploma or equivalent required, with a minimum of three years of experience in banking or lending‑related functions, including exposure to loan operations and the lending lifecycle (e.g., application processing, servicing, or reporting) and demonstrated knowledge of HMDA requirements; three or more years of related experience preferred, particularly in regulatory reporting or compliance‑focused roles, with a college degree in business, finance, or a related field preferred.

Benefits You'll Love

We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands‑on experience to help grow your career!

Equal Employment Opportunity

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [e-mail] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.