Loan Officer Assistant — Elevate Client Experience in Mortgage

Atlantic Coast Mortgage, LLC; United States; On-site; USD 38,000 - 80,000; Full time

Job summary

Atlantic Coast Mortgage, LLC is seeking an experienced Loan Officer Assistant to work alongside a designated Loan Officer and support the mortgage originations process. The role includes handling daily administrative tasks, preparing and submitting loan files, and ensuring timely progression of files through processing and closing.

The ideal candidate has at least 2 years of mortgage experience (LOA or processor), proficiency with Encompass LOS, and strong written and verbal communication skills

Qualifications

• At least 2+ years of mortgage experience as an LOA or processor.
• Experience with VA, Conventional, and FHA loan types.
• Experience with Encompass LOS.
• Excellent written and verbal communication skills.
• Exceptional time management and organizational skills.
• Ability to learn quickly and multitask with high attention to detail.
• Knowledge of loan products and compliance requirements.
• Aptitude to work in a fast-paced, deadline-driven environment.

Responsibilities

• Ensure files move through processing and closing in a timely manner
• Promptly respond to client's questions and concerns keeping them well informed of the loan process
• Review and prepare client documents ensuring all paperwork is accurate
• Properly prepare loan files for submission to processing
• Illustrate excellent customer service skills with clients and internal partners
• Perform a variety of administrative duties in support of the branch
• Support the Loan Officer with scheduling, client communication, and file management

Skills

Mortgage experience

Encompass LOS

VA loans

Conventional loans

FHA loans

Communication skills

Time management

Detail oriented

Regulatory compliance

Tools

Encompass LOS

Job description

Atlantic Coast Mortgage, LLC is seeking an experienced Loan Officer Assistant to work alongside a designated Loan Officer and support the mortgage originations process. The role includes handling daily administrative tasks, preparing and submitting loan files, and ensuring timely progression of files through processing and closing.

The ideal candidate has at least 2 years of mortgage experience (LOA or processor), proficiency with Encompass LOS, and strong written and verbal communication skills