Loan Officer Assistant - Bilingual (Creole)

Benchmark Mortgage; Plantation (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the mortgage industry is seeking a Loan Officer Assistant in Plantation, Florida. The successful candidate will provide essential sales and administrative support to loan originators, ensuring a smooth loan application process. Ideal candidates will possess strong communication skills and have mortgage industry experience. This role offers competitive pay along with comprehensive benefits, including medical insurance and a 401(k) plan with company match.

Benefits

Medical, dental, and vision insurance

Short-term and long-term disability

401(k) and Roth 401(k) plans with a Company match

Company-provided life insurance

8 paid holidays and an additional floating holiday

Qualifications

• 1-2 years of residential mortgage experience preferred.
• Native-level proficiency in Creole required.

Responsibilities

• Provide administrative support to loan originators.
• Collect and distribute documents for loan processing.
• Assist in managing loan application pipeline.

Skills

Customer service orientation

Communication

Organizational skills

Problem solving

Multi-tasking

Education

High school diploma or equivalent

Some college preferred

Tools

MS Office Suite

Job description

Position Overview : Benchmark takes pride in providing excellent customer service and the most efficient loan process to our borrowers. The Loan Officer Assistant / Coordinator is an integral part of this process and is responsible for supporting one or more Loan Originators or Production Partners through sales assistance, loan coordination, document collection, and customer service. Ideal candidates for this position have a strong service-oriented mindset, excellent communication skills, and proven organizational skills. Essential Functions of the Role :

• Provide administrative and sales support to loan originators and production partners.
• Collect and distribute documents and information pertinent to the processing and underwriting of the loan.
• Assist loan originators and production partners in managing the pipeline of loan applications.
• Communicate with applicants on behalf of the loan originator / production partner regarding expectations and loan status.
• Other duties as assigned.
• Customer service oriented
• Ability to manage multiple deadlines
• Proven ability to prioritize and multi-task
• Ability to work across organizational boundaries
• Strong problem solving capabilities
• Experience with MS Office Suite
• Knowledge of the mortgage loan process

Experience Requirements :

• One to two years residential mortgage experience preferred.
• Native-level proficiency in Creole required

Education / Licensing Requirements :

• High school diploma or equivalent required. Some college preferred.

Working Conditions :

• Fast-paced environment.
• Requires normal vision (corrected) both close and distant.
• Requires normal hearing levels (corrected).
• Requires working at a desk to use a phone and computer for extended periods of time.
• Works effectively with frequent interruptions.
• Lifting requirements of 10 lbs. occasionally.
• Minimal travel

Along with a great culture and competitive pay, at Benchmark our full-time employees are eligible for additional benefits including :

• Medical, dental, and vision insurance
• Short-term and long-term disability
• 401(k) and Roth 401(k) plans with a Company match
• Company-provided life insurance
• 8 paid holidays and an additional floating holiday
• AND MORE!

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Loan Officer Assistant • Plantation, Florida