Oncology Authorization Coordinator, Center for Hematology and Oncology, FT, 8A-4:30P Hybrid Remote

Baptist Health; Boca Raton (FL); Remote; USD 38,000 - 55,000; Full time

Job summary

A leading healthcare organization in Boca Raton seeks candidates for a Patient Access role, focusing on authorizations and patient coordination. Ideal candidates are experienced in insurance processes, possess strong interpersonal skills, and have a commitment to service excellence. Join a collaborative environment that offers career growth and training opportunities.

Benefits

Opportunity for career advancement

Supportive work environment

Comprehensive training provided

Qualifications

• 2 years of experience validating/obtaining authorizations with insurance payers.
• Completion of Patient Access training course.
• Bilingual in English and Spanish/Creole preferred.

Responsibilities

• Request, follow-up, and validate authorizations using CPT and ICD-10 codes.
• Coordinate patient flow and timely processing of requests.
• Address patient questions with professionalism and compassion.

Skills

Customer service

Interpersonal communication

Basic mathematical calculations

Education

High School Diploma or GED

Tools

Microsoft Office

EMR systems

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and satisfaction
- Work in a high-volume, fast-paced environment with a focus on service excellence
- Comprehensive training provided to enhance skills and knowledge

What to Expect (Job Responsibilities):
- Request, follow-up, obtain, and validate authorizations/referrals/notifications using appropriate CPT and ICD-10 codes
- Coordinate patient flow and timely processing of requests
- Maintain knowledge of insurance requirements, pricing, and financial assistance options
- Address patient questions or concerns with professionalism and compassion
- Meet individual quality metrics in a call center-type environment

What is Required (Qualifications):
- Minimum of 2 years of experience in validating/obtaining authorizations with insurance payers
- High School Diploma, GED, or equivalent training and experience
- Completion of the Patient Access training course
- Ability to perform basic mathematical calculations and work in a fast-paced environment
- Excellent customer service and interpersonal communication skills

How to Stand Out (Preferred Qualifications):
- Knowledge of medical and insurance terminology
- Familiarity with authorization guidelines for Radiation Oncology and/or Oncology Infusion
- Experience with computer applications, including Microsoft Office and EMR systems
- Bilingual in English and Spanish/Creole

#HealthcareServices #PatientCare #CareerOpportunity #ServiceExcellence #BilingualSkills

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