Loan Officer Assistant at Barrett Financial

Barrett Financial Group; Chandler (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Collaborative office atmosphere

Opportunities for growth

Fun workplace culture

Job summary

Barrett Financial Group in Chandler, Arizona, is searching for a Loan Officer Assistant. This role acts as the first point of contact for loan officers, ensuring timely support through handling inquiries and operational guidance.

The ideal candidate is detail-oriented, a licensed Loan Officer, and possesses exceptional customer service skills. The company promotes a collaborative environment and encourages personal and professional growth.

Qualifications

• Must be a licensed Loan Officer.
• Clear and friendly communication skills with both internal teams and clients.
• Familiarity with Google Workspace and MS Office.

Responsibilities

• Monitor and respond to loan officer inquiries submitted to the HUB email inbox.
• Provide accurate answers and guidance related to operational processes.
• Submit loans to the LOA team.
• Handle disclosures, ARRIVE setup, and government program requests.
• Generate troubleshooting for internal systems and workflows.

Skills

Detail-oriented

Resourceful

Customer service

Communication skills

Familiarity with Google Workspace

Familiarity with MS Office

Education

Licensed Loan Officer

Job description

The Loan Officer Assistant serves as the first point of contact for loan officers seeking assistance through The HUB email. This role ensures timely, accurate, and professional support for operational, systems, and process-related inquiries. The ideal candidate is detail‑oriented, resourceful, and passionate about providing exceptional internal customer service.

What You’ll Do

• Monitor and respond to loan officer inquiries submitted to the HUB email inbox.
• Provide accurate answers and guidance related to operational processes.
• Submit loans to the LOA team.
• Handle disclosures, ARRIVE setup, and government program requests by routing to the correct department.
• Generate troubleshooting for internal systems and workflows.

What You Bring

• A positive attitude and a passion for helping people.
• Must be a licensed Loan Officer.
• Must be familiar with Google Workspace and MS Office.
• Clear and friendly communication skills with both internal teams and clients.

Why You’ll Love Working Here

• A fun and collaborative office where people enjoy working together.
• Leadership that values your ideas, your time, and your career growth.
• An upbeat culture where hard work and laughter go hand in hand.
• Opportunities to learn, grow, and make an impact as we continue to expand.

Barrett Financial Group is an equal opportunity employer.