Loan Officer Assistant

West Capital Lending, Inc.; Irvine (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive pay with incentives

Career growth opportunities

Modern systems and technology stack

Team environment

Job summary

West Capital Lending is seeking a proactive Loan Officer Assistant to support a high-volume loan officer team from application through closing. You will assist in origination processes, collect borrower documentation, and maintain clear communication with all parties involved.

Ideal candidates have mortgage/financial services experience, strong organization, and the ability to manage multiple files independently. Familiarity with Encompass, Calyx, Arrive or similar LO software is a plus.

Qualifications

• Experience in mortgage or financial services preferred (LOA, Processor, Jr. Processor, or similar).
• Strong organizational and time-management skills.
• Clear and professional communication (written and verbal).
• Ability to work independently and manage multiple files at once.
• Familiarity with mortgage documents, underwriting conditions, and lending guidelines is a plus.
• Experience with loan origination software (Encompass, Calyx, Arrive, etc.) is a plus.

Responsibilities

• Support Loan Officer throughout the loan origination process.
• Collect, review, and organize borrower documentation (income, assets, credit, etc.).
• Communicate with borrowers, lenders, real estate agents, and internal team members.
• Assist in managing pipelines, disclosures, and follow-up communication.
• Maintain high standards of accuracy, compliance, and professionalism.

Skills

Organizational skills

Time management

Communication skills

Independent worker

Mortgage knowledge

Loan origination software

Tools

Encompass

Calyx

Arrive

Job description

West Capital Lending is a fast-growing, high-performance mortgage brokerage dedicated to empowering loan officers with industry-leading support, technology, and access to top-tier lending solutions. We pride ourselves on delivering an exceptional client experience, transparent processes, and a culture built on collaboration, efficiency, and excellence.

We are seeking a Loan Officer Assistant who is proactive, detail-oriented, and committed to supporting a high-volume loan officer team. This role is essential to ensuring a smooth client experience from application through closing.

Key Responsibilities

• Support Loan Officer throughout the loan origination process


• Collect, review, and organize borrower documentation (income, assets, credit, etc.)


• Communicate with borrowers, lenders, real estate agents, and internal team members


• Assist in managing pipelines, disclosures, and follow-up communication


• Maintain high standards of accuracy, compliance, and professionalism

Qualifications

• Previous mortgage or financial services experience preferred (LOA, Processor, Jr. Processor, or similar)


• Strong organizational and time-management skills


• Clear and professional communication skills (written and verbal)


• Ability to work independently and manage multiple files at once


• Familiarity with mortgage documents, underwriting conditions, and lending guidelines is a plus


• Experience with loan origination software (Encompass, Calyx, Arrive, etc.) is a plus

What We Offer:

• Collaborative, supportive leadership and team environment


• Competitive compensation package (hourly + performance incentives)


• Opportunity for career growth within one of the top-performing divisions at West Capital Lending


• Modern systems and tech stack designed to make your job more efficient