Loan Officer Assistant

Semper Home Loans, Inc.; East Providence (RI); On-site; USD 10,000 - 60,000; Full time

Job summary

Semper Home Loans is seeking a proactive Loan Officer Assistant for their East Providence branch. This full-time position plays a critical role in supporting the mortgage process, ensuring a smooth journey for clients and loan officers alike. Ideal candidates will possess prior experience in mortgage lending and strong organizational skills.

Benefits

Health, dental, and vision insurance

401(k) retirement plan with company match

Opportunities for professional growth and advancement

Collaborative and positive team environment

Qualifications

• Prior experience in mortgage lending, banking, or administrative support preferred.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office and experience with Encompass is a plus.

Responsibilities

• Assist Loan Officers with day-to-day loan pipeline management.
• Collect and review borrower documents for accuracy.
• Communicate with borrowers, processors, and underwriters.

Skills

Organizational Skills

Communication

Customer Service

Attention to Detail

Education

Experience in mortgage lending or banking

Tools

Microsoft Office

Encompass

Job description

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Semper Home Loans, Inc. provided pay range

This range is provided by Semper Home Loans, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $22.00/hr

About The Role

Are you passionate about helping others reach their goal of homeownership? Semper Home Loans is seeking a proactive, detail-driven Loan Officer Assistant to support our team at the East Providence, RI branch. In this role, you'll be an integral part of the mortgage process—ensuring clients, loan officers, and partners experience a smooth, responsive, and professional journey from application to closing.

Company Overview

Semper Home Loans is a nationwide mortgage lender focused on delivering exceptional, personalized service to every client. Our commitment to integrity, efficiency, and transparency empowers families across the country to make homeownership a reality. At Semper, we’re not just building mortgages—we’re building communities.

Key Responsibilities

• Assist Loan Officers with day-to-day loan pipeline management from initial application to closing.
• Collect, organize, and review borrower documents to ensure accuracy and completeness.
• Communicate directly with borrowers, processors, underwriters, and real estate professionals to maintain momentum on files.
• Conduct initial reviews of applications and credit reports to ensure files meet required lending guidelines.
• Input and update loan information in Encompass and other loan origination platforms.
• Maintain strict compliance with company policies and regulatory guidelines.
• Provide exceptional customer service by responding to borrower questions and needs promptly and professionally.
  
  

Qualifications

• Prior experience in mortgage lending, banking, or administrative support in a similar field preferred.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication abilities.
• High attention to detail with a focus on accuracy and timeliness.
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with Encompass or other LOS is a plus.
• Positive attitude and ability to thrive in a team-oriented, fast-paced setting.
  
  

Position Details

• This is a full-time, in-office position located in East Providence, RI. Remote work is not available for this role.
  
  

Benefits

• Competitive salary with performance-based incentives.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Opportunities for professional growth and advancement.
• Collaborative and positive team environment.
  
  

Equal Opportunity Statement

Semper Home Loans is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive workplace for all team members regardless of race, gender, sexual orientation, age, religion, or background.

Ready to Make an Impact?

Join Semper Home Loans and help others realize their dream of homeownership—while building a rewarding career for yourself.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

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