Remote: Loan Officer Assistant

8 Blocks LLC; Richmond (VA); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player in the mortgage sector is seeking a dedicated Loan Officer Assistant to join their remote team. This role is pivotal in supporting clients through the loan process, requiring exceptional organizational and communication skills. You'll assist borrowers in gathering necessary documentation, ensure compliance with regulations, and coordinate with internal teams to provide seamless service. If you are detail-oriented and passionate about helping clients achieve their financial goals, this is an exciting opportunity to grow your career in a supportive and dynamic environment.

Qualifications

• Proven experience in mortgage lending or related field with excellent customer service skills.
• Strong written and verbal communication skills to explain financial concepts.

Responsibilities

• Assist clients in gathering information and completing necessary documents.
• Coordinate with internal parties for smooth loan application processing.
• Ensure compliance with federal and state requirements.

Skills

Customer Service

Communication Skills

Attention to Detail

Organizational Skills

Analytical Skills

Problem-Solving Skills

Education

Experience in Mortgage Lending

Job description

Job Title: SEB Mortgage - Loan Officer Assistant (Remote)

About SEB Mortgage:

SEB Mortgage is a reputable mortgage broker company committed to providing personalized mortgage solutions to individuals and businesses across Virginia and Florida. We pride ourselves on our dedication to customer satisfaction, professionalism, and ethical practices. As we continue to grow, we are seeking a Licensed Loan Officer to join our dynamic team and contribute to our mission of empowering clients to achieve their homeownership and financial goals.

About the Loan Officer Assistant position:

As a Loan Officer Assistant at SEB Mortgage, you will play a crucial role in supporting the loan process for our clients. You will be responsible for assisting borrowers in gathering required information and completing necessary documents, coordinating with internal parties, and ensuring compliance with federal and state requirements. This role requires excellent organizational and communication skills, attention to detail, and a commitment to delivering exceptional service.

Location: Remote in the USA.

Key Responsibilities:

1. Serve as an ongoing point of contact for clients.
2. Help clients collect required information and complete necessary documents.
3. Answer clients’ questions and provide updates throughout the loan process.
4. Make initial contact and follow up with potential clients.
5. Document and Application Management:
6. Accept and review loan applications.
7. Gather information for new loan underwriting, including credit reports, tax filings, business entity searches, and title work.
8. Ensure loan documentation complies with federal and state requirements.
9. File necessary paperwork and manage closing documents.
10. Review delinquent accounts and attempt to collect debts.
11. Coordination and Communication:
12. Assist and coordinate with internal parties involved in the loan application process, such as mortgage loan officers, underwriters, and realtors.
13. Facilitate communication between clients and internal departments to ensure smooth processing.
14. Compliance and Reporting:
15. Ensure all loan documentation meets federal and state regulatory requirements.
16. Maintain organized loan files and ensure proper documentation.
17. Provide administrative support to loan officers, including managing schedules and handling tasks as needed.

Qualifications:

1. Proven experience in mortgage lending or a related field, demonstrating excellent customer service skills.
2. Strong written and verbal communication skills, with the ability to explain complex financial concepts clearly and concisely.
3. Detail-oriented with robust analytical and problem-solving abilities.
4. Excellent organizational, prioritization, and computational skills.
5. Ability to work independently and collaboratively as part of a team.

How to Apply:

Are you a motivated and client-focused professional looking for a rewarding career in the mortgage industry? Send an email to [e-mail] with your resume and cover letter to apply today! We're excited to hear from you.

SEB Mortgage is an equal-opportunity employer. We embrace diversity and commit ourselves to creating an inclusive environment for everyone.