Loan Growth Specialist — Customer Impact & Career Path

Jobtome; California; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial, a leader in responsible lending, seeks a Loan Sales Specialist to empower customers by listening to their needs and offering accessible financing options. You will thrive in a competitive environment where hard work is recognized and rewarded, with opportunities for professional growth and advancement.

The role emphasizes customer engagement across multiple channels and a focus on achieving individual and branch goals, while delivering friendly, fast, and affordable financing

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Bilingual Spanish.

Responsibilities

• Multitask and adapt to dynamic role demands, delivering timely service.
• Exceed customer expectations with ease, empathy, and encouragement, achieving branch goals.
• Engage customers throughout the loan process, presenting tailored solutions.
• Manage the loan lifecycle, including collections, while complying with laws and regulations.
• Engage with customers via phone, email, chat and internal systems.
• Demonstrate drive to achieve and stay goal-oriented.
• Educate customers on optional insurance products and loan terms.

Skills

Sales

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial, a leader in responsible lending, seeks a Loan Sales Specialist to empower customers by listening to their needs and offering accessible financing options. You will thrive in a competitive environment where hard work is recognized and rewarded, with opportunities for professional growth and advancement.

The role emphasizes customer engagement across multiple channels and a focus on achieving individual and branch goals, while delivering friendly, fast, and affordable financing