Loan Documentation & Compliance Specialist

Armstrong Bank; Muskogee (OK); On-site; USD 42,000 - 60,000; Full time

Job summary

Armstrong Bank in Muskogee, Oklahoma seeks a Loan Processor to support customers by phone or electronic channels, ensuring timely assistance and accurate handling of loan documentation. You will review files for regulatory and policy compliance, track essential items, and assist with balancing payments and imaging documents.

The role involves updating records, balancing loan applications, and resolving payment issues, demanding reliability, attention to detail, and strong organizational skills.

Qualifications

• High School diploma or GED required.
• Typically requires 3-5 years of related work experience.

Responsibilities

• Respond to customers by telephone or electronically and assist promptly.
• Review loans for correct documentation, regulatory, and policy requirements.
• Ensure collateral is protected and loan files meet security and insurance requirements.
• Update tracking systems and record variations to loan files and policy items.
• Pull and review reports for policy and regulatory compliance.
• Enter loan, general ledger, and account tickets accurately and balance loan applications.
• Scan documents into the image system.
• Assist with loan application balancing and resolve payment issues.

Education

High School diploma or GED

Job description

Armstrong Bank in Muskogee, Oklahoma seeks a Loan Processor to support customers by phone or electronic channels, ensuring timely assistance and accurate handling of loan documentation. You will review files for regulatory and policy compliance, track essential items, and assist with balancing payments and imaging documents.

The role involves updating records, balancing loan applications, and resolving payment issues, demanding reliability, attention to detail, and strong organizational skills.