Loan Documentation Clerk

BancFirst; Seminole (OK); On-site; USD 35,000 - 45,000; Full time

Job summary

BancFirst is hiring for a full-time position in Seminole, Oklahoma, with hours from 8:00 a.m. to 5:00 p.m. Monday through Friday. The role involves communication about loans, customer assistance, and accurate transaction processing.

Applicants should be detail-oriented and proficient in Microsoft Office, with strong problem-solving skills and the ability to handle confidential information. Preferred skills include accounting knowledge and prior experience with loan transactions.

Qualifications

• Ensure compliance with regulations and bank policies.
• Must be able to handle confidential information sensitively.
• Ability to manage multiple tasks under stress.

Responsibilities

• Communicate maintenance and new loans to OKC.
• Assist customers with various issues by phone.
• Prepare verification and payoff notices.

Skills

Detail oriented

Organizational skills

Proficient in Microsoft Office

Critical thinking

Problem-solving skills

Tools

Banking software applications

Job description

Full Time 8:00 a.m. to 5:00 p.m. M-F, Saturdays as needed

Essential Duties and Responsibilities

• Communicate all required maintenance and new loans to OKC.
• Accurately complete transactions, including mailed payments and disbursement/fees.
• Assist customers with various issues by phone.
• Pull & review daily/weekly reports.
• Prepare verifications and payoff notices to third parties.
• Ensure accurate and timely imaging of loan documents according to BancFirst procedures.
• Review and balance general ledger accounts.
• Work paid files and prepare payoff statements.
• Communicate with loan staff, primarily processors and lenders.
• Share responsibility for completion of all departmental objectives.
• Regular and consistent attendance and punctuality is an essential function of this position.

Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

• Ensure compliance with regulations and bank policies and procedures.
• Detail oriented, self-starter with a high degree of accuracy and good organizational skills.
• Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications.
• Must work well under stress and deadlines while managing multiple tasks.
• Must be able to perform in a highly sensitive environment, dealing with confidential information.
• Critical thinking and problem-solving skills.
• Must work well individually and with a team while maintaining a positive attitude.
• Must demonstrate a business professional image and demeanor.
• Regular attendance and punctuality are essential functions of the job.

Preferred Skills and Qualifications

• Accounting knowledge.
• Prior experience of loan transactions.

Physical Requirements

• Constant use of computer screens and reading of reports.
• Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile.
• Regularly required to sit, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear.
• Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching to file materials.
• Long periods of typing and repetitive motion.
• Ability to lift and/or move and carry 10 pounds.

EOE - BancFirst is an Equal Opportunity employer.