Loan Delivery Specialist (Entry Level)

The Loan Store, Inc.; Plano (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

The Loan Store, Inc. in Plano, TX is hiring for an entry-level Mortgage Operations role.

You’ll train to become an expert in the final stages of the mortgage process, learning to review loan files, prepare closing information, and coordinate with internal teams and external partners to move loans toward closing. This program offers structured training, hands-on mentorship, and a path to a specialized mortgage operations career.

Qualifications

• Extremely detail-oriented and organized
• Comfortable following structured processes and learning complex systems
• Able to manage multiple tasks and deadlines without losing accuracy
• A fast learner who can absorb information quickly
• Calm under pressure and able to stay composed when priorities shift
• Strong with numbers, documentation, and catching small details
• A clear and professional communicator
• Coachable, accountable, and motivated to improve

Responsibilities

• Review loan files and documentation for completeness, accuracy, and consistency
• Prepare and verify closing-related information based on approved loan terms and internal processes
• Work with internal teams and external partners to help loans move smoothly toward closing and funding
• Review fees, disclosures, and supporting documents to identify discrepancies or missing items
• Manage updates, changes, and re-disclosures in a deadline-driven environment
• Keep multiple files organized while maintaining strong turnaround times
• Communicate clearly and professionally when issues need to be resolved
• Protect quality, compliance, and accuracy while working at a fast pace
• Build judgment and confidence in handling time-sensitive file decisions

Skills

Detail-oriented

Organized

Structured processes

Fast learner

Calm under pressure

Strong with numbers

Professional communicator

Tools

Encompass

Job description

Launch Your Career in Mortgage Operations

We’re looking for sharp, detail-oriented people who want to build a long-term career in a fast-paced operational role.

This is an entry-level opportunity for someone who is highly organized, learns quickly, communicates well, and takes pride in getting the details right. You do not need prior mortgage closing experience to succeed here. We provide structured training and hands-on support to teach you the process, systems, and responsibilities needed to become successful in this role.

This position is ideal for someone who enjoys managing moving pieces, solving problems, staying organized under pressure, and helping important work get across the finish line accurately and on time.

What You’ll Be Doing

In this role, you’ll train to become an expert in the final stages of the mortgage process. You’ll learn how to:

• Review loan files and documentation for completeness, accuracy, and consistency
• Prepare and verify closing-related information based on approved loan terms and internal processes
• Work with internal teams and external partners to help loans move smoothly toward closing and funding
• Review fees, disclosures, and supporting documents to identify discrepancies or missing items
• Manage updates, changes, and re-disclosures in a deadline-driven environment
• Keep multiple files organized while maintaining strong turnaround times
• Communicate clearly and professionally when issues need to be resolved
• Protect quality, compliance, and accuracy while working at a fast pace
• Build judgment and confidence in handling time-sensitive file decisions

What We’re Looking For

We’re hiring for mindset and ability more than direct industry experience. You may be a strong fit if you are:

• Extremely detail-oriented and naturally organized
• Comfortable following structured processes and learning complex systems
• Able to manage multiple tasks and deadlines without losing accuracy
• A fast learner who can absorb a lot of information quickly
• Calm under pressure and able to stay composed when priorities shift
• Strong with numbers, documentation, and catching small details
• A clear and professional communicator
• Coachable, accountable, and motivated to improveSomeone who takes pride in doing accurate work that matters

Experience That Helps

You do not need mortgage closing experience for this role. Training is provided. That said, the following backgrounds can translate well:

• Administrative, operations, compliance, or document-heavy roles
• Experience working in fast-paced environments where deadlines and accuracy both matter
• Exposure to systems like Encompass or other workflow platforms is a plus, but not required

Training & Growth

This role is designed as a career-launching opportunity. You’ll go through a structured training program and work closely with experienced team members as you develop the skills needed to succeed in mortgage operations. If you’re looking for a place where you can learn quickly, take on responsibility, and build a long-term future in a specialized operational career path, this is a strong opportunity to do that.

Why Join Us

• Entry-level opportunity with real career growth
• Structured training and hands-on mentorship
• Team-oriented environment with high standards and strong support
• Meaningful work that builds valuable operational and analytical skills
• Opportunity to grow into a specialized mortgage career path

TLS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, national origin, disability, sexual orientation or veteran status.