Loan Consultant I: Customer Experience Specialist

Lendmark Financial Services; Covington (LA); On-site; USD 34,000 - 45,000; Full time

Job summary

Lendmark Financial Services in Covington, LA, is hiring a Loan Consultant I to provide exceptional customer experience while offering personal loan solutions. The role focuses on building a customer base through sales, loan extensions and merchant referrals.

The position emphasizes meeting monthly goals, accuracy, and compliance. Candidates should have a high school diploma, 0–2 years in consumer finance, and strong communication and cash handling skills.

Qualifications

• High School Diploma or GED from accredited institution.
• 0-2 years consumer finance or related experience.
• Cash handling; computer skills; customer service skills.
• Ability to work with minimum supervision.
• Excellent communication skills.
• Proficient working knowledge of Microsoft Windows, Excel and Word Applications.

Responsibilities

• Greet, assist and solicit individuals entering the office; process verifications; handle loan approvals and closings; manage collections activity.
• Prepare reports and documentation; operate cash drawer; balance and close branch records.
• Actively market branch products and services to individuals.
• Perform all other duties as assigned by management.

Skills

Customer service

Cash handling

Communication skills

Minimum supervision

Education

High School Diploma or GED

Associates or Bachelor’s Degree

Bilingual Spanish/English

Tools

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services in Covington, LA, is hiring a Loan Consultant I to provide exceptional customer experience while offering personal loan solutions. The role focuses on building a customer base through sales, loan extensions and merchant referrals.

The position emphasizes meeting monthly goals, accuracy, and compliance. Candidates should have a high school diploma, 0–2 years in consumer finance, and strong communication and cash handling skills.