Loading Dock & Operations Coordinator

Four Seasons; New Orleans (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Employee discount

Dry cleaning

Job summary

Four Seasons Hotel and Private Residences New Orleans is seeking a Loading Dock Captain to coordinate resident move-ins/move-outs, vendor access, and loading dock operations, partnering with Security, Purchasing, Engineering, and Residential Operations to deliver a premier resident experience.

You will manage schedules, documentation, elevator reservations, and ensure compliance with community guidelines while maintaining accurate records and delivering exceptional service in a dynamic hotel and

Qualifications

• Strong organizational and administrative abilities to manage multiple priorities.
• Excellent communication and customer service with residents, vendors, contractors, and team members.
• Experience in residential operations, hospitality, property management, logistics, or related field preferred.

Responsibilities

• Coordinate resident move-ins/move-outs, unit projects, and vendor access.
• Assist residents with activation and troubleshooting of home services.
• Manage loading dock communications, including phone line and email inbox.
• Coordinate vendor/contractor activity with documentation and insurance checks.
• Conduct site walks, pre-move assessments, and inspections of elevators and common areas.
• Oversee inbound/outbound packages and furniture, tracking and storage as needed.
• Maintain accurate records and loading dock logs for compliance and safety.
• Collaborate with Security, Purchasing, Engineering, and Residential Operations.

Skills

Project management

Administrative skills

Communication

Customer service

Multitasking

Education

Post-secondary education

Tools

Microsoft Office 365

Golden Home

Opera

HotSOS

Job description

Four Seasons Hotel and Private Residences New Orleans is seeking a Loading Dock Captain to coordinate resident move-ins/move-outs, vendor access, and loading dock operations, partnering with Security, Purchasing, Engineering, and Residential Operations to deliver a premier resident experience.

You will manage schedules, documentation, elevator reservations, and ensure compliance with community guidelines while maintaining accurate records and delivering exceptional service in a dynamic hotel and