Loading Dock Attendant | Full-Time

Omni Hotels & Resorts; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Omni Hotels & Resorts in Austin, TX seeks a Loading Dock Attendant to manage storerooms, ensuring accurate receiving, storing, and issuing of food and beverage products while maintaining high service for culinary and banquet teams.

You will monitor FIFO rotation, assist with end-of-month inventories, keep areas clean, and help with requisitions, temperature logs, and health regulation compliance. Weekend/holiday shifts required.

Qualifications

• Experience in purchasing/receiving and/or hotel experience preferred.
• Must be able to work in a fast paced, high pressure environment while executing tasks and working as a team.
• Ability to clearly and pleasantly communicate in English with management and co-workers.
• Attention to detail and excellent organizational skills; input information into computer systems.
• Must be able to work a variety of shifts, including weekends and holidays.
• Service oriented with a friendly and approachable demeanor.

Responsibilities

• Receive, store, and issue food and beverage products in storerooms under storeroom manager guidance.
• Inspect and unpack merchandise and stock/store it.
• Assist in keeping storeroom organized by group as directed by storeroom manager.
• Assist in pricing and dating groceries; follow FIFO rotation.
• Follow storeroom operating hours and close procedures.
• Assist in filling General Storeroom requisitions and end-of-month inventories.
• Ensure all requisitions are closed and coolers/storeroom doors are secure at day end.
• Monitor temperatures and note deviations in daily logs; report perishables quality issues.

Skills

Attention to detail

Teamwork

Customer service

English communication

Organizational skills

Tools

Inventory software

Job description

Loading Dock Attendant

JOB PURPOSE:

To maintain the daily operations and functions of the food, beverage, and general storerooms while ensuring accurate inventory control, proper storage procedures, and timely distribution of goods. This role is committed to providing our culinary, banquet, and other hotel departments with the highest level of customer service. You are expected to anticipate needs, respond promptly to requests, and deliver products efficiently and professionally to support seamless hotel operations.

ESSENTIAL JOB FUNCTIONS:

• Responsible for proper receiving, storing, and issuing of all food and beverage products in the food, beverage, and general storerooms under the guidance of the storeroom manager.
• Inspect and unpack all merchandise received, and stocks/stores it.
• Assists leadership in keeping the storeroom properly organized by sorting by group as stated by the storeroom manager.
• Assists in pricing and dating all groceries and canned goods; also, being aware of the importance of the first in/first out (F.I.F.O.) rotation.
• Strictly adheres to the operating hours of the storerooms.
• Assist in filling General Storeroom requisitions.
• Assists in keeping the storeroom properly organized by placing merchandise in its proper place as directed.
• Assist in end-of-month inventories.
• Keep all unauthorized persons "off premises", check requisitions for proper authorization.
• Assists in the inspection of the refrigeration units and brings attention to any deviation from the set temperatures as well as any deterioration of the quality of the perishables (record temperature on a daily log).
• Responsible for the cleaning of all storerooms.
• To follow/adhere to Omni Hotels operating procedures and local health regulations.
• Start a list for out of stocks/goods not received "items" so that follow-up can be made.
• Notifies manager of “dead stock” items.
• Verify that no requisitions are left open (all requisitions should be completed and closed out).
• Check and lock all coolers/storeroom doors before departure at end-of-day.
• Comply at all times with Omni standards and regulations to encourage safe and efficient hotel operations.
• Verifies that no requisitions are left open, inform manager of all “shorts” on requisitions.
• Follow closing storeroom procedures, including ensuring all cooler doors are closed; all doors are locked, key tags on the outside door and logbook available.
• Monitors vendor ability to provide timely and consistent quality according to established specifications.

QUALIFICATIONS:

• Experience in purchasing/receiving and/or previous hotel experience preferred.
• Highly motivated self-starter focused on quality, organization, cleanliness, and teamwork.
• The ability to work in a fast paced, high pressure work environment while executing delegated tasks/assignments and while working as a team player.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with management and co-workers, both in person and by telephone.
• Ability to read requisitions and complete orders as requested.
• Attention to detail and excellent organizational skills. Ability to input information accurately and efficiently into computer systems.
• Must be able to work with and understand financial information, data, and basic arithmetic functions.
• Ability to work cohesively with co-workers both within and outside of your department
• Must beservice oriented and possess a friendly approachable demeanor.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Maintain a professional business appearance, attitude, and performance.

• Must be able to work a variety of shifts, including weekends and holidays.

• Provide strong customer service to both internal and external clients to ensure that business partnerships are running smoothly and efficiently.

ENVIRONMENT & POSITION ANALYSIS:

• Move, bend, lift, and carry objects weighing up to 50 pounds without assistance and 100 pounds with assistance.
• Ability to push, pull, and place objects up to 75 pounds without assistance.
• Stand, walk, or sit for an extended period or for an entire work shift.
• Ability to squat, bend, and reach overhead.
• Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

TOOLS & EQUIPMENT:

• Lift Jack & Fork Lift