Loader & Cart Specialist — Pro & Garden Center

Lowe's; Humble (TX); On-site; USD 19,000 - 23,000; Full time

Job summary

Lowe's is hiring for a Loader role at our store. You will support customers by locating and loading merchandise, assist with checkout and fulfillment, and ensure orders are staged and ready for pickup.

You’ll operate store equipment safely and help maintain stock levels across departments. You will engage with Pro customers for loading and order fulfillment, build repeat relationships, and adhere to Lowe's safety policies.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smartphones and tablets
• Ability to obtain sales related licensure or registration as may be required by law

Responsibilities

• Provide SMART customer service following Lowe's policies and programs
• Assist customers with locating, selecting, carrying, and loading merchandise and respond to questions
• Support checkout, fulfillment, and customer assistance throughout the store
• Pull, stage, and prepare orders for customers and contractors
• Operate power equipment and store technology safely to move, stage, and load merchandise
• Maintain in-stock conditions by stocking and replenishing merchandise
• Support large order fulfillment with quality and accuracy
• Keep work areas clean, safe, and organized in-store and parking areas
• Identify and report safety hazards, theft, and security concerns to management
• Operate store equipment as needed across departments (e.g., Zebra phone, copiers, CCTV, etc.)
• Communicate stock, product features, warranties, and Lowe’s program information to customers and colleagues
• Follow Lowe’s safety policies and procedures, including spotters and safety devices
• Perform additional duties as assigned
• Support Pro Desk by assisting with loading and order fulfillment for Pro customers
• Engage Pro customers and assist with loading, staging, and order fulfillment
• Remain visible to support customers in Pro loading areas, including under Pro canopy
• Respond quickly to loading requests and help service large or complex orders
• Build relationships with repeat Pro customers and support enrollment in Pro Rewards/Pro Credit
• Maintain Pro Standards in parking lots and under Pro canopy
• Complete required power equipment and spotter training for safe loading
• Load customer vehicles with proper techniques based on order size and weight
• Ensure orders are loaded accurately while maintaining quality and safety
• Support Garden Center loading area with customer orders and loading needs
• Work with Garden Center supervisor to stage orders for pickup

Skills

Customer service

Retail experience

Communication

Safety awareness

Loading/unloading

Education

High school diploma or GED

Tools

Retail technology (smartphones/tablets)

Job description

Lowe's is hiring for a Loader role at our store. You will support customers by locating and loading merchandise, assist with checkout and fulfillment, and ensure orders are staged and ready for pickup.

You’ll operate store equipment safely and help maintain stock levels across departments. You will engage with Pro customers for loading and order fulfillment, build repeat relationships, and adhere to Lowe's safety policies.