Loader & Cart Associate – Pro & Garden Center

Lowe's; Decatur (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's is hiring for Loader roles focused on customer service, order loading, and safe, efficient handling of merchandise. The position emphasizes assisting Pro and Garden Center customers, accurate order fulfillment, and safe equipment operation.

Candidates should have basic computer and mobile device skills, a high school diploma or GED, and a willingness to learn Lowe's policies and safety procedures. This is a hands-on, full-time opportunity at Lowe's locations in our community.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.

Responsibilities

• Provides SMART customer service through Lowe's policies, procedures, and programs.
• Assists customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions.
• Supports checkout, fulfillment, and customer assistance needs throughout the store.
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently.
• Uses power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed.
• Supports large order fulfillment while maintaining product quality and accuracy.
• Collects carts and helps maintain clean, organized, and safe work areas inside the store and parking lot.
• Identifies and reports safety hazards, theft, and security concerns to management and/or Asset Protection.
• Operates store equipment as needed depending on one specific role and department.
• Communicates stock, special order merchandise, product features, application, warranty, and Lowe's program information to customers, while responding knowledgeably to questions and providing project guidance.
• Follows Lowe's safety policies and procedures, including proper use of power equipment, spotters and safety devices.
• Performs additional duties as assigned.
• Pro-specific responsibilities include supporting Pro customer relationships from arrival through order completion, loading, staging, and order fulfillment, and enrollment in MyLowe's Pro Rewards and Pro Credit offerings.
• Garden Center-specific responsibilities include assisting loading and order completion, ensuring orders are staged and ready for pickup, and maintaining safety during loading.

Skills

Computer basics

Retail technology

Education

High school diploma or GED

Job description

Lowe's is hiring for Loader roles focused on customer service, order loading, and safe, efficient handling of merchandise. The position emphasizes assisting Pro and Garden Center customers, accurate order fulfillment, and safe equipment operation.

Candidates should have basic computer and mobile device skills, a high school diploma or GED, and a willingness to learn Lowe's policies and safety procedures. This is a hands-on, full-time opportunity at Lowe's locations in our community.