Load Planner - Customer Service

Record UK Ltd; Lawrence (KS); On-site; USD 54,000 - 70,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Holidays

Tuition reimbursement

401(k) with 3% company contribution

Job summary

Amarr, part of ASSA ABLOY, is hiring a Load Planner for our Lawrence, KS location. The role focuses on creating detailed load layouts, ensuring safe, damage-free truck loading, and timely updates to shipping paperwork.

You will verify layouts against logs, coordinate with the Scheduling team, and handle ancillary items as needed. Candidates should demonstrate strong communication, data accuracy, and Excel proficiency.

Qualifications

• Excellent communication and interpersonal skills and an aptitude for learning product policies.
• Navigator experience preferred.
• Accuracy in handling large data sets evidenced by a data-speed test.
• Ability to work independently, under pressure, in a fast-paced environment.
• Experience producing and using spreadsheets in Excel; proficient with Word and Outlook.

Responsibilities

• Produces a quality load layout and ensures it is legible.
• Lays out truckloads properly for safe, accurate loading and unloading.
• Revises load layouts as needed and completes layouts on schedule.
• Updates layouts and shipping paperwork, including pick slips.
• Communicates with the Door Center for loads outside standard procedures.

Skills

Communication

Interpersonal

Navigator experience

Excel

Word

Outlook

Data accuracy

Independent worker

Tools

Excel

Word

Outlook

Job description

Amarr, a part of ASSA ABLOY (the global leader in opening solutions), is a leading manufacturer of residential and commercial garage doors. We are committed to delivering high-quality products and exceptional service to our customers.As we continue to grow, we are seeking a responsible and detail-oriented professional to join our team as a Load Planner in our Lawrence, KS location.A Load Planner creates load layouts for trucks within loading guidelines, ensuring material is loaded efficiently and damage free.**ESSENTIAL ACCOUNTABILITIES:*** Produces a quality load layout and assures that the layout is legible.* Lays out truckloads properly, ensuring safe, accurate, and damage-free loading and unloading of material.* Revises load layouts as needed.* Completes layouts within in the timeline provided by supervision.* Provides feedback to Scheduling team when product may not fit in the trailer as scheduled.* Performs all updates (additions, deletions, changes) to layouts and Shipping paperwork, including pick slips.* Communicates with the Door Center when items need to be loaded outside standard procedures or guidelines.* Assumes other duties as assigned by supervisor.**THE MOST IMPORTANT ACTIVITIES PERFORMED:*** Verifies the Load Builder Report, Load Builder and Load Log match.* Verifies that all sections are laid out on the load layout as well as the track, hardware, etc.* Assures that the load layout is as detailed as possible.* Checks the weight of truck and assures that the weight is not exceeding 41,500.* Provides feedback to Scheduling when product may not fit in the truck.* Assures that the correct product is on the layout.* Manually creates layout for ancillary items such as track, struts, picked parts, etc.* Considers the springs, hardware, and flow through items ordered, and plot on the load layout as necessary, or indicate in the special instruction field.**PHYSICAL REQUIREMENTS:*** Light office duties and activities.* Computer keyboard operation/telephone operation.**MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):*** Excellent communication and interpersonal skills and an aptitude for learning and retaining product/policy and procedural knowledge.* Navigator experience preferred.* Accuracy in the handling of large amounts of diverse data proven by the passing of a speed and accuracy qualification test.* Must be able to work well independently, under pressure, and in a fast paced environment.* Experience producing and using spreadsheets in Excel. Proficiency with Word and Outlook.Benefits include Medical/Dental/Vision, Paid Time Off, Paid Holidays from day one, tuition reimbursement, and a 401k plan (with an automatic 3% company contribution, regardless of your contribution after your first year of employment) among others.We are part of a global company, ASSA ABLOY, with a diverse range of opportunities, both locally and abroad. We offer a competitive salary, training and the opportunity to develop and enhance your career. We take great pride in the efforts of our team members who create a supportive team environment and make Amarr and ASSA ABLOY such a great place to work.Our goal is to be a world-leading company that attracts diverse talent, where all team members feel safe being their true selves and are able to thrive in a work environment that promotes change, innovation, and provides equal access and opportunity.As one of North America’s leading garage door manufacturers, Amarr Company takes pride in fostering a culture where employees enjoy many opportunities for career growth, rapid advancement, and relocation to some of America’s most desired cities. Although Amarr Company is an international business, employees enjoy a family-oriented, caring culture and rewarding work environment. Amarr Company offers competitive wages, generous benefits, and a bonus program for every employee. At Amarr Company, the door is always open and there is no ceiling to your career growth.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Amarr is an E-Verify participant.Application dueNo due dateFunctionCustomer Service & Contact Center OperationsOffice presenceOnsiteLocationLawrence, Kansas, United States