Load Planner

Quality Carriers, Inc.; Gary (IN); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical

Basic Life/Voluntary Life

Short Term Disability

Long Term Disability

FSA/HSA

Digital health (Recuro)

Employee Assistance Program

401k Employer Match and Roth

Job summary

Quality Carriers, Inc. is seeking a Load Planner in Gary, IN to coordinate all load planning and freight movement, secure outside freight, and maximize profitability.

This role requires clear communication with customers and internal teams, plus on-call availability at times. The candidate should possess 2–3 years in chemical bulk transportation, strong knowledge of lanes and rates, and proficiency with Word, Excel, and TMW.

Qualifications

• 2-3 years chemical bulk transportation industry experience in a dispatcher or transportation operations role.
• Knowledge of lanes, rates, and market practices.
• Strong communication skills and ability to interact with customers and internal teams.
• Familiarity with DOT requirements and safety procedures.
• Proficiency with standard office software (Word, Excel) and scheduling tools.

Responsibilities

• Create daily schedules and backhaul plans for assets.
• Match drivers to loads to maximize revenue and efficiency.
• Coordinate preventive maintenance and inspections for trailers.
• Oversee tank wash scheduling and ETA communication.
• Monitor freight coverage and coordinate with central scheduling teams.
• Track load-matching data and support special projects.

Skills

Dispatcher experience

Logistics

DOT Hours of Service

Communication

MS Office

TMW experience

Education

High School Diploma or GED

2-year business degree preferred

Tools

Word

Excel

TMW

Job description

Quality Carriers, Inc. (QC®) is a premier transportation solutions company in North America. QC and its subsidiaries provide expertise in bulk liquid chemical, intermodal and dry bulk transportation, logistics management, tractor and trailer repair and maintenance, commercial tank wash services, and more. QC has built a reputation for safety, reliability, honesty, quality, and industry expertise by providing top of the line transportation solutions for industry leading manufacturers.

We are looking for an energetic, reliable Load Planner to join our team in Gary, IN. We are a dynamic, stable and growing company. We have great long term career opportunities across our headquarters, trucking terminals, mechanic shops, depots, tank washes and other locations. If you want to join the industry leader and make a difference,

Job Summary

This position coordinates all functions of load planning and freight movement in order to maximize profitability and optimize terminal assets and resources. This candidate will be required to secure freight from outside sources. This position requires a self-motivated and detail oriented individual. This person will have daily contact with the customer and be able to interact with various positions within the customer's locations. The candidate will have to be able to communicate effectively with internal and external customers both written and verbal. Advise customers/management on the tracking, process oversight , issues, successes and date. This candidate will also be required to be on call at times.

Duties and Responsibilities

• Create the daily schedules and obtain necessary backhauls for all assets, if applicable, using all available inputs, to include but not limited to the driver calendar, available yard checks, and available orders and out of service reports from maintenance or driver reports.
• Work closely with the terminal driver managers in an effort to match the best possible driver to the most appropriate loads that optimizes driver’s hours and maximizes revenue per day targets, as established by management. This will require an understanding of transit times, customer requirements, and DOT Hours of Service
• Proactively works with the maintenance teams on a weekly basis to plan all preventive maintenance, federal inspections, and necessary repairs to ensure all trailers are in a high level of repair and in full compliance to all federal, state and local regulations as well as all QC compliance standards thereby reducing the equipment’s downtime.
• Manages the end-to-end tank wash process on all terminal assigned equipment through timely tank wash assignments, confirmation of prior product compatibility with the tank wash, scheduling, PO coordination, and ongoing communication with tank wash on ETA to ensure timely completion for upcoming planning and assignment;
• Proactively monitors all terminal freight assigned to the system reloadable and relay network to ensure freight is being proactively covered by the Central Scheduling and shared trailer pool team. If not, working closely with those teams to plan and cover the freight internally with the terminal capacity to ensure the best service to the customer is expected.
• Track load matching data and miscellaneous functions
• Performs projects and other duties as assigned
• Medical
• Basic Life/Voluntary Life
• Short Term and Long Term Disability
• Flexible Spending Account and Health Savings Account
• Digital health through Recuro
• Employee Assistance Program
• 401k Employer Match and Roth Retirement Savings Plan
• Employee Stock Purchase Program (ESSP) {QCWC and QC Canada not eligible}
• Additional Voluntary Benefits

Requirements

Skills and Abilities

• 2-3 years chemical bulk transportation industry experience; in a dispatcher or transportation operations position.
• Current transportation market knowledge (understanding operating practices, structure, and management organization, including knowledge of lanes and rates).
• Knowledge of customer's business, products.
• Knowledge of Quality Carrier's and Customer’s equipment.
• Geographical Expertise, understanding of mileage as it relates to the passage of time, including DOT and speed governance.
• Good communication skills and ability to deal with people.
• Knowledge of DOT requirements.
• Experience with safety procedures.
• Working knowledge of computers and software such as Word & Excel.
• TMW experience is strongly preferred.
• Strong analytical skills.

Education and Experience

• High School Diploma or GED equivalent, required
• 2-year business degree preferred

Additional Job Information

Position Type/Expected Hours of Work

• This is a full-time position, and days and hours of work are typically Monday through Friday, 8:00 a.m. to 5 p.m. As Operations run 24/7, these hours are subject to change.

Travel Requirements

5% (From time-to-time, in-person training in Tampa, FL or other QC locations is expected).

Company Information

• This job operates in a professional office environment. This role routinely uses standard office and computer equipment.
• Safety First environment - Complacency is not an option.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.
• This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time. Duties, responsibilities, and activities may change at any time with or without notice.

Quality Carriers, Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.