Load Planner

Werner Enterprises; El Paso (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Werner Enterprises in El Paso, TX is seeking a Logistics Coordinator to manage territory assignments and coordinate with Customer Service Managers, Fleet Managers, and coordinators to ensure on-time pickups and deliveries.

The role emphasizes DOT compliance, strong communication, and the ability to prioritize multiple tasks, with a Bachelor’s degree in Business Administration preferred and 2–3 years of transportation or customer service experience.

Qualifications

• Ability to communicate with internal and external customers in a professional and courteous manner.
• Knowledge of Werner Enterprises policies and procedures, usually gained through practical experience and on-the-job training.
• Knowledge of D.O.T. regulations with regards to the trucking industry.
• Excellent decision making skills in logistical planning.
• Ability to handle and prioritize multiple tasks simultaneously.
• Strong communication skills.
• Strong typing skills of at least 35-40 wpm.
• Knowledge of U.S. geography.

Responsibilities

• Administer the assigning of trucks to loads with prioritization based on customer requirements and policies.
• Manage Fleet Manager requests for production, home time, and related requests.
• Review area for inbound, outbound, committed, and empty truck status; maximize asset utilization.
• Notify Customer Service Managers of potential delays or issues.
• Manage day-to-day utilization of drop yards and terminals in assigned territories.
• Allocate trailers to customers and geographic areas based on CS Managers and TPC data.
• Maintain communication with internal customers across departments.
• Coordinate functions of the Shag Driver on a daily basis, if applicable.
• Monitor and ensure on-time pickups and deliveries.
• Schedule may vary based on shifts; provide coverage at driver windows.

Skills

Professional communication

DOT regulations

Logistical planning

Multi-tasking

Typing speed 35–40 wpm

Knowledge of U.S. geography

Education

Bachelor’s degree in Business Administration

Job description

The main purpose of this position is to ensure the effective management and logistical planning of assigned territories while working closely with Customer Service Managers, Customer Service Assistants, and Fleet Managers and Coordinators.

Essential Job Functions

• Administer the assigning of trucks to loads. This includes the prioritization of loads based on customer requirements, commitments, tractor production, trailer utilization, Driver home requests, and deadhead by using the AS400 system, as well as practical knowledge of company policies and procedures.
• Manage Fleet Manager requests for production, home time, and other related requests.
• Review the geographical area for inbound, outbound, committed, and empty truck status, as well as for trailer pools to maximize asset utilization.
• Notify Customer Service Managers of any potential situations, delays, and/or other issues.
• Manage the day-to-day utilization of all drop yards and terminals that fall in assigned geographical territories.
• Allocate trailers to designated customers and geographic areas based on information from Customer Service Managers and TPC's.
• Maintain communication with internal customers, such as: Operations Fleet Managers, Input & Appointment Clerks, MLC's, Customer Service Managers, Specialized Service Personnel, Drivers, Logistics , and other related departments.
• Manage and coordinate related functions of the Shag Driver on a daily basis, if applicable.
• Monitor and ensure on time pickups and deliveries.
• Schedule may vary based on shifts needed.
• Provide coverage at the driver window. Communicate with drivers, distribute any necessary paperwork and provide directions as needed.
• Perform other duties as assigned by supervisory personnel.

Reasonable accommodations may be made to enable individuals with disabilities to perform the

Knowledge, Skills, And Abilities

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Essential Functions

• Ability to communicate with internal and external customers in a professional and courteous manner.
• Knowledge of Werner Enterprises policies and procedures, usually gained through practical experience and on-the-job training.
• Knowledge of D.O.T. regulations with regards to the trucking industry.
• Excellent decision making skills in logistical planning.
• Ability to handle and prioritize multiple tasks simultaneously.
• Strong communication skills.
• Strong typing skills of at least 35-40 wpm.
• Knowledge of U.S. geography.

Education And Experience

• A minimum of a Bachelor’s degree from an accredited college or university in Business Administration with an emphasis in Marketing, Management, or Transportation/Logistics, or equivalent experience.
• Two to three years customer service experience preferred.
• Two to three years transportation experience preferred. (Here I erroneously added closing line missing but we must correct `
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