LMSW-Client Care Coordinator

Women In Need; New York (NY); On-site; USD 69,000 - 85,000; Full time

Job summary

Women In Need (Win) is hiring a Client Care Coordinator (LMSW or LMHC) in New York. The role provides clinical services to families and individuals in Transitional Housing programs, addressing barriers to stability through assessment, counseling, crisis intervention, and connection to long-term services.

You will collaborate with shelter staff and external providers, facilitate groups, and advocate for clients to support housing stability and recovery.

Qualifications

• Masters in Social Work or higher.
• LMSW/LMHC license must be obtained within 90 days of employment.
• Experience facilitating groups and developing group curricula.
• Experience with standardized assessment tools.
• Experience with mental illness and substance abuse, preferably with homeless adults and at‑risk populations.
• On-call rotation availability.
• Attend required meetings and trainings.

Responsibilities

• Conduct psychosocial assessments to identify client needs and develop service recommendations.
• Provide short-term counseling, crisis intervention, and supportive services.
• Facilitate therapeutic groups, workshops, and educational programming.
• Connect clients to community-based mental health, medical, educational, and housing resources.
• Collaborate with internal and external teams to ensure coordinated service delivery.
• Identify and respond to high-risk situations (domestic violence, mental health concerns, substance use).
• Support families through observations, referrals, and trauma-informed interventions.
• Advocate for clients navigating systems to access long-term resources.

Skills

Psychosocial assessment

Crisis intervention

Group facilitation

Advocacy

Collaboration

Education

Master's in Social Work

Tools

Assessment tools

Job description

Change Lives, Providing Clinical Support

$76,931

*LMSW or LMHC Licensing required within 90 Days*

Candidates currently licensed in another state must obtain NYS LMSW licensure before practicing in a position requiring the NYS LMSW credential, unless an applicable NYS exemption or authorized permit applies.

THE ROLE

Win is seeking a compassionate and skilled Client Care Coordinator (LMSW or LMHC) to provide clinical services to families and individuals residing in our Transitional Housing programs. In this role, you will help clients address barriers to stability through assessment, counseling, crisis intervention, and connection to long-term community-based services. Working closely with shelter staff, external providers, and families, you will play a vital role in supporting recovery, resilience, and housing stability.

WHAT YOU WILL DO

• Conduct psychosocial assessments to identify client needs and develop appropriate service recommendations
• Provide short-term counseling, crisis intervention, and supportive clinical services to individuals and families
• Facilitate therapeutic groups, workshops, and educational programming that promote wellness and stability
• Connect clients to community-based mental health, medical, educational, and supportive services for long-term care
• Collaborate with internal teams and external partners to ensure coordinated, client-centered service delivery
• Identify and respond to high-risk situations involving domestic violence, mental health concerns, substance use, child welfare involvement, and other critical needs
• Support children and families through observations, service planning, referrals, and trauma‑informed interventions
• Advocate for clients while helping them navigate systems and access resources that support long‑term success

WHO YOU WILL BE

LMSW/LMHC must be obtained within first 90 days of employment and maintained throughout Win employment.

Demonstrated experience facilitating groups and developing group curricula.

Experience with standardized assessment tools.

Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at‑risk populations.

Performs job duties that include work requiring advanced knowledge in the field of social work/mental health.

Must be available for on call rotation.

Must attend required internal and external meetings as well as trainings assigned by the supervisor.

Use advanced knowledge acquired by a prolonged course of specialized intellectual instruction.

Qualifications

Education

Required

Masters or better in Social Work.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.