LMS Systems Manager - Moodle

Westcliff University; United States; Hybrid; USD 85,000 - 110,000; Full time

Job summary

Westcliff University in the United States seeks an LMS Systems Manager to oversee Moodle administration, configuration, and optimization. You will collaborate with faculty and IT to ensure Moodle supports teaching, learning, and administrative functions.

The role involves leading integrations, reporting, performance tuning, and developing training and documentation for staff and faculty. A hybrid work arrangement is available.

Qualifications

• Bachelor’s degree in information systems, Computer Science, Educational Technology, or related field
• 3+ years of experience supporting or administering a Learning Management System, preferably Moodle
• Experience with systems analysis, requirements gathering, and documentation
• Knowledge of SQL, data reporting tools, and system integrations
• Strong problem-solving, analytical, and communication skills

Responsibilities

• Administer, configure, and maintain the Moodle LMS environment
• Monitor system performance, uptime, and reliability
• Troubleshoot and resolve LMS issues
• Manage user roles, permissions, and course structures
• Gather and document functional and technical requirements
• Analyze business processes and recommend LMS-based solutions
• Support integration between Moodle and enterprise systems (e.g., SIS, authentication systems, third-party tools)
• Collaborate with developers on custom plugins, APIs, and automation
• Manage updates, patches, and version upgrades
• Develop and maintain LMS reports and dashboards
• Provide training and support to faculty and staff on Moodle features and best practices
• Create and maintain user guides, documentation, and knowledge base articles

Job description

What if your next job wasn’t just a role, but a place where you truly felt valued, inspired, and empowered? Imagine working for a company that’s dedicated to educating, inspiring, and empowering others, while fostering a family-like atmosphere that genuinely respects and appreciates every team member. Now, imagine that this company also offers A flexible hybrid work schedule

• Strong, guiding values that drive everything we do
• Outstanding benefits to support your well-being
• The opportunity to make a meaningful impact every day

Does that sound like a place where you’d thrive? If so, keep reading, because this is exactly what Westcliff University is all about. Here’s a glimpse of what makes our culture amazing: At Westcliff, we strive to be the best in all we do, celebrating and supporting each team member as we grow and succeed together. As a global leader in innovative education, we’re known for our transformative, tech-driven programs and our unwavering commitment to excellence, social responsibility, and diversity. Our tagline – Educate. Inspire. Empower. – perfectly sums up our mission: to create opportunities for students and employees to achieve success through hard work and empowerment. At Westcliff, we embrace diversity in every form. Regardless of your race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical ability, veteran status, or age – you belong here. By joining the Westcliff team, you’ll have the chance to leave your personal mark on a growing institution, helping us shape the future of education while being part of a supportive and innovative community. Ready to feel inspired and appreciated while making a real difference?

LMS Systems Manager - Moodle

The Systems Manager/Analyst for the Moodle Learning Management System (LMS) is responsible for the analysis, configuration, optimization, and support of the institution’s Moodle environment. This role partners with faculty, instructional designers, and IT staff to ensure the LMS effectively supports teaching, learning, and administrative functions. The analyst will lead system enhancements, integrations, reporting, and performance tuning while ensuring a secure, scalable, and user-friendly experience for all stakeholders.

Essential Job Duties and Functions

System Administration & Support

• Administer, configure, and maintain the Moodle LMS environment
• Monitor system performance, uptime, and reliability
• Troubleshoot and resolve technical issues related to LMS functionality
• Manage user roles, permissions, and course structures

Business & Systems Analysis

• Gather and document functional and technical requirements from stakeholders
• Analyze business processes and recommend LMS-based solutions
• Translate academic and administrative needs into system configurations

Integration & Development

• Support integration between Moodle and enterprise systems (e.g., SIS, authentication systems, third-party tools)
• Collaborate with developers on custom plugins, APIs, and automation
• Manage updates, patches, and version upgrades

Reporting & Analytics

• Develop and maintain LMS reports and dashboards
• Support data analysis related to student engagement, retention, and course effectiveness
• Ensure data integrity and compliance with institutional policies

Training & Documentation

• Provide training and support to faculty and staff on Moodle features and best practices
• Create and maintain user guides, documentation, and knowledge base articles

Required Qualifications

• Bachelor’s degree in information systems, Computer Science, Educational Technology, or related field
• 3+ years of experience supporting or administering a Learning Management System (preferably Moodle)
• Experience with systems analysis, requirements gathering, and documentation
• Knowledge of SQL, data reporting tools, and system integrations
• Strong problem-solving, analytical, and communication skills