LMS Administrator

National 4-H Council; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

A national nonprofit organization is looking for a tech-savvy LMS Administrator to manage its Moodle learning platform. Responsibilities include overseeing daily operations, user support, and generating reports to enhance learning experiences. The ideal candidate will have a Bachelor's degree in IT, 3+ years of LMS experience, and strong communication skills. Join us to support youth and volunteers nationwide.

Qualifications

• 3+ years of hands-on experience administering and configuring Moodle or another LMS.
• Experience providing end-user support for diverse user groups.

Responsibilities

• Manage daily LMS operations and enhance the Moodle platform.
• Provide timely support to users and conduct training sessions.
• Generate reports to track learner engagement and program impact.

Skills

System security compliance

User management

Troubleshooting

Instructional design

Communication skills

Education

Bachelor’s degree in Information Technology or related field

Tools

Moodle

Zoom

Job description

Overview

Join to apply for the LMS Administrator role at National 4-H Council. Do you believe that innovation and education go hand in hand to help young people be Beyond Ready—to lead, learn, and succeed in a rapidly changing world? We seek a tech‑savvy, user‑centered leader to manage and enhance our Moodle‑based learning platform, ensuring a seamless, engaging, and accessible experience for youth, volunteers, and partners nationwide.

Position Summary

As the LMS Administrator, you’ll oversee daily LMS operations, manage user access, and collaborate with program teams to build and deliver dynamic online courses that inspire learning and connection. Reporting to the Senior Director, Product Development, you’ll help ensure our learning platforms are innovative, reliable, and inclusive—enabling 4‑H youth and volunteers to reach their full potential.

Essential Functions

System Administration and Support

• Manage the daily operation, continuous improvement, maintenance, and support the upgrades of the Moodle LMS and associated extensions and plug‑ins.
• Configure user accounts, roles, permissions, and enrollment.
• Ensure system security, data integrity, and compliance with privacy standards in coordination with internal Council stakeholders.
• Monitor performance and troubleshoot technical issues, escalating to vendors when necessary.

User Support and Training

• Provide timely support to Extension, volunteers, 4‑H program teams, and learners using the LMS.
• Develop user‑friendly guides, FAQs, and training resources.
• Conduct regular and recurring training sessions for all users of the LMS.
• Gather feedback to continuously improve the user experience.

Content and Course Management

• Partner with 4‑H program teams to build, implement, maintain, and optimize course structures and templates.
• Support curriculum developers with course setup, design, and delivery.
• Ensure accessibility standards and best practices are applied to all courses.
• Maintain consistency of design and branding across courses.

Reporting and Analytics

• Generate reports for Extension, 4‑H program teams, donors, and others as identified to track learner engagement and program impact.
• Monitor usage data to identify areas for improvement.
• Design and maintain dashboards to track learner engagement and program outcomes.

Minimum Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Educational Technology, or related field; or equivalent work experience and/or training.
• 3+ years of hands‑on experience administering and configuring Moodle or another Learning Management System.

Required Qualifications

• Proven experience executing LMS administration tasks (i.e., user management, roles, permissions, enrollment, etc.).
• Proven experience troubleshooting and resolving LMS‑related issues effectively.
• Demonstrated understanding of system security compliance, data integrity, and data governance.
• Experienced presenter in a remote environment with the ability to navigate and host online meetings with ease.
• Familiarity with e‑learning principles, instructional design, and digital content standards (SCORM, H5P, etc.).
• Experience providing end‑user support and training for diverse user groups in an LMS environment.
• Experience creating user‑friendly learning documentation, aids, and training materials for different users.
• Proven experience managing multiple tasks, deadlines, projects, and stakeholders in a fast‑paced environment.
• Strong written and verbal communication skills, including the ability to explain technical issues to non‑technical audiences.
• Knowledge of accessibility standards and inclusive design practices.

Preferred Qualifications

• Experience with Moodle customizations, plugins, or integrations.
• Experience integrating LMS with third‑party systems (e.g., Zoom, CRM, and other enterprise tools).
• Certifications related to Moodle administration or other learning technologies.
• Experience working in nonprofit, youth‑serving, or higher education settings.
• Familiarity with data analytics and visualization tools for educational reporting.
• Experience with large‑scale system data migrations (e.g., user, course, or content).

Travel Requirements

Travel may be necessary up to 10% by air, car, and/or rail domestically.

ADA Requirements

The physical demands described here represent those that an Associate must meet to perform the position’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

This position description indicates, in general, the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to include or contain a comprehensive listing of activities, duties, or responsibilities required. An incumbent may be asked to perform other tasks as needed.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Administrative

Industries

Non‑profit Organizations