LMS Administrator

Delta Star Inc.; Lynchburg (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

Delta Star Inc. is seeking an LMS Administrator to manage the day-to-day administration, data integrity, and continuous improvement of the company’s LMS.

You’ll support workforce development by maintaining accurate, timely, and role-based training records while partnering with HR, Operations, Safety, Quality, and IT to deliver an effective learning experience. You’ll configure assignments, audits, and reports, troubleshoot access issues, and deliver dashboards to improve training compliance and

Qualifications

• Associate degree in Learning Technologies, Instructional Design, Human Resources, Information Systems, Business Administration, Education, or a related field preferred; equivalent experience may be considered.
• Experience administering a Learning Management System in a corporate, industrial, healthcare, educational, or multi-site environment preferred.
• Experience managing employee records, certifications, learning assignments, permissions, and compliance reporting preferred.
• Experience supporting manufacturing, safety, quality, workforce qualification, or regulated training programs strongly preferred.
• Experience working with enterprise systems and learning technologies preferred.

Responsibilities

• Oversee the administration, maintenance, and optimization of Delta Star’s learning management system.
• Maintain training records, certifications, qualifications, and employee records.
• Provide system support to learners, instructors, managers, and site training teams.
• Develop dashboards, reports, and notifications to provide visibility into training compliance.
• Audit training data and resolve discrepancies.
• Collaborate with HR, IT, Environmental Health & Safety, Quality, Operations, and site training teams.

Skills

LMS administration

System configuration

Troubleshooting

Reporting

Excel

Microsoft 365

Data visualization

Attention to detail

Organization

Communication

Customer support

Collaboration

Project coordination

Time management

Compliance awareness

Continuous improvement

Education

Associate degree or equivalent in Learning Technologies/Instructional Design/HR/IS/Business Administration/Education

Tools

Excel

Microsoft 365

Reporting tools

Job description

Build something that matters.

At Delta Star the work we do has a real impact. Every transformer we build helps deliver reliable electricity to homes, businesses, and communities across North America.

As we continue to grow, we are looking for people who want more than just a job. We are looking for individuals who want to learn, contribute, solve challenges, and build a meaningful career alongside a team that is committed to delivering power at all times.

Summary

Delta Star Inc. is seeking a detail-oriented and customer-focused LMS Administrator to manage the day-to-day administration, data integrity, and continuous improvement of the company’s Learning Management System (LMS). This role plays a vital part in supporting workforce development by ensuring employees receive accurate, timely, and role-based training while maintaining reliable training, qualification, and compliance records. The LMS Administrator partners with stakeholders across Human Resources, Operations, Safety, Quality, and Information Technology to deliver an effective learning experience that supports safety, quality, compliance, and operational readiness.

What You’ll Do

As the LMS Administrator, you will oversee the administration, maintenance, and optimization of Delta Star’s learning management system. You’ll ensure training assignments, certifications, qualifications, and employee records are accurately maintained while supporting learners, instructors, managers, and site training teams. Your work will help strengthen training compliance, simplify reporting, and improve the overall effectiveness of workforce development programs.

A Day in the Life

Your day may include configuring learning assignments for new hires, troubleshooting a user access issue, auditing qualification records, generating training compliance reports, or collaborating with a site training leader to launch a new certification program. You’ll review training completion data, investigate discrepancies, support system users, and identify opportunities to improve processes and the learner experience. Through your efforts, employees and leaders will have confidence that training records are accurate, accessible, and audit-ready.

Specific Duties

• Serve as the primary corporate administrator for the Learning Management System (LMS).
• Configure and maintain system settings, permissions, workflows, notifications, catalogs, and organizational structures.
• Manage user accounts, audiences, enrollments, curricula, learning paths, certifications, and recurring training requirements.
• Partner with Human Resources, Information Technology, Environmental Health & Safety, Quality, Operations, and site training teams to support business and compliance requirements.
• Maintain accurate and audit-ready training records, qualification histories, certifications, acknowledgments, and completion documentation.
• Monitor mandatory training completion and overdue assignments.
• Develop dashboards, reports, and notifications to provide visibility into training compliance and workforce qualifications.
• Conduct routine audits of training records and resolve discrepancies.
• Document and track corrective actions related to training data accuracy and compliance.
• Provide system support to learners, instructors, managers, and local LMS administrators.
• Troubleshoot user access, enrollment, content, reporting, and system-related issues.
• Develop administrative procedures, training materials, job aids, and documentation for LMS users and site training teams.
• Generate recurring and ad hoc reports related to compliance, qualifications, learning activity, and system utilization.
• Protect sensitive employee and training information through adherence to cybersecurity, privacy, and records management requirements.
• Identify opportunities to automate processes, improve reporting, increase user adoption, and enhance the learning experience.
• Support continuous improvement initiatives related to training administration and workforce development.
• Perform other duties as assigned.

What We’re Looking For

We’re looking for a highly organized professional who enjoys working with data, systems, and people. The ideal candidate has a strong attention to detail, a passion for process improvement, and the ability to provide exceptional customer support while maintaining accuracy and compliance in a fast-paced environment.

Position Requirements

• Associate degree in Learning Technologies, Instructional Design, Human Resources, Information Systems, Business Administration, Education, or a related field preferred; equivalent experience may be considered.
• Experience administering a Learning Management System in a corporate, industrial, healthcare, educational, or multi-site environment preferred.
• Experience managing employee records, certifications, learning assignments, permissions, and compliance reporting preferred.
• Experience supporting manufacturing, safety, quality, workforce qualification, or regulated training programs strongly preferred.
• Experience working with enterprise systems and learning technologies preferred.

Skills & Competencies

• Strong knowledge of LMS administration, system configuration, troubleshooting, and reporting.
• Proficiency with Microsoft Excel, Microsoft 365, and related business applications.
• Experience with reporting, analytics, dashboards, and data visualization tools preferred.
• Exceptional attention to detail and commitment to data accuracy.
• Strong organizational, analytical, and record-management capabilities.
• Ability to translate business requirements into system configurations and standardized processes.
• Excellent written and verbal communication skills.
• Strong customer service and user support abilities.
• Ability to collaborate effectively with stakeholders across corporate and manufacturing environments.
• Strong project coordination and time-management skills.
• Ability to independently prioritize work and manage multiple responsibilities simultaneously.
• Understanding of compliance, training administration, and workforce development principles.
• Continuous improvement mindset with a focus on enhancing user experience and operational effectiveness.

Travel Requirements

Minimal travel required. Occasional travel may be necessary to support training initiatives, system implementations, site support activities, or company meetings.

Why Our Employees Join, Grow, and Stay

At Delta Star, you will find more than a job. You will join a team that values people, supports growth, and trusts you to make an impact. Whether you're on the shop floor, in the field, or in the office, you will work alongside talented people to solve meaningful challenges, power communities, and build a rewarding career. With opportunities to learn, advance, and contribute, plus a culture built on respect, teamwork, and work-life balance, Delta Star is a place where you can thrive for the long term

Benefits That Support You

We believe that a rewarding career starts with feeling supported both at work and at home. That's why we offer a competitive total rewards package designed to support your health, financial well-being, professional growth, and work-life balance. Eligible employees have access to medical, dental, and vision coverage, retirement savings programs, paid time off, life and disability protection, wellness resources, employee assistance programs, and additional voluntary benefits that help you and your family thrive.

Pay Transparency

We are committed to fair and transparent pay practices. Compensation for this position will be determined within the posted salary range based on factors such as candidate qualifications, relevant experience, internal equity, market competitiveness, skills, and certifications. For union-represented roles, pay is established by the applicable collective bargaining agreement.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AAP/EEO Statement

Delta Star is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.