Quality Systems Specialist

Delta Star Inc.; Lynchburg (VA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Retirement savings programs

Paid time off

Life and disability protection

Wellness resources

Job summary

Delta Star Inc. seeks a Quality Systems Specialist to lead the development, maintenance, and continuous improvement of the company’s QMS aligned with ISO 9001:2015 standards. The role drives audits, quality metrics, and standardized practices across locations.

You will partner with Site Quality Managers to close gaps, implement corrective actions, and train internal auditors. A bachelor’s degree and 3+ years in quality systems are required; ISO 9001 Lead Auditor is a plus.

Qualifications

• Bachelor’s degree in a related field preferred.
• Minimum three years in quality systems, manufacturing, or related environment.
• Experience with ISO 9001:2015 and audits, preferably as lead auditor.
• Experience with supplier quality management and problem-solving methods.

Responsibilities

• Lead implementation and maintenance of the Quality Management System.
• Develop and execute internal and external audit strategies.
• Partner with Site Quality Managers to close gaps and drive improvements.
• Report quality metrics and support management reviews.
• Train and mentor internal auditors and improve audit practices.
• Coordinate supplier qualification activities and quality initiatives.

Skills

Quality Management Systems

ISO 9001

Auditing

Problem-solving

Cross-functional collaboration

Education

Bachelor’s degree in Project Management, Business, Engineering

ISO 9001:2015 Lead Auditor certification preferred

Tools

Microsoft Office Suite

Quality management databases

Job description

Build something that matters.

At Delta Star the work we do has a real impact. Every transformer we build helps deliver reliable electricity to homes, businesses, and communities across North America.

As we continue to grow, we are looking for people who want more than just a job. We are looking for individuals who want to learn, contribute, solve challenges, and build a meaningful career alongside a team that is committed to delivering power at all times.

Summary

The Quality Systems Specialist is responsible for supporting the development, implementation, maintenance, and continuous improvement of the company’s Quality Management System (QMS) in alignment with business requirements and ISO 9001:2015 standards. This role leads quality system initiatives, internal and external audit activities, quality performance reporting, and systematic problem-solving efforts across multiple locations. Working collaboratively across functions and business units, the Quality Systems Specialist uses data, technical expertise, and influence to strengthen processes, drive corrective actions, and promote consistent quality practices throughout the organization.

Duties and Responsibilities

• Lead the implementation, maintenance, and continuous improvement of the corporate Quality Management System, including QMS changes, documentation, corrective and preventive actions, and alignment with ISO 9001:2015 requirements
• Develop and execute the corporate audit strategy, including planning, conducting, documenting, and following up on internal system and process audits and coordinating external registrar and customer audits
• Partner with Site Quality Managers and cross-functional stakeholders to identify process gaps, facilitate problem-solving, implement systematic improvements, and promote consistent quality practices across locations
• Develop, administer, analyze, and report corporate quality metrics and management review information to evaluate process performance, identify trends, and prioritize improvement opportunities
• Build organizational auditing capability by training, developing, and supporting internal auditors and providing guidance on quality systems, auditing practices, and continuous improvement methodologies
• Support corporate quality initiatives, including supplier qualification activities, employee QMS education, and other programs designed to strengthen quality performance and compliance
• Facilitate cross-functional and multi-location teams in developing, reviewing, and improving QMS processes, procedures, and documentation
• Lead internal system and process audits from preparation through execution, reporting, corrective action follow-up, and closure
• Coordinate process audit activities with Site Quality Managers to support consistency between formal audit programs and ongoing process monitoring
• Monitor improvement initiatives and establish appropriate measures to evaluate effectiveness and sustained performance
• Prepare management review data, presentations, reports, and other quality-related information for leadership
• Analyze quality and process performance data to identify trends, risks, improvement priorities, and educational needs
• Coach employees and stakeholders in structured problem-solving and continuous improvement methodologies
• Support supplier qualification activities and other quality assurance initiatives as needed
• Develop and deliver introductory QMS education for new employees
• Maintain current knowledge of applicable quality standards, auditing practices, and industry developments, including ISO 9001 requirements

Education and Experience

• Bachelor’s degree in Project Management, Business, Engineering, or another related discipline preferred
• Minimum of three years of relevant experience in quality systems, manufacturing, quality engineering, or a related technical environment
• Demonstrated experience working with ISO 9001:2015 Quality Management Systems
• Experience conducting internal system and process audits, preferably serving as a lead auditor
• Experience with supplier quality management, statistical analysis, structured problem-solving, control plans/FMEA, and continuous improvement methodologies
• ISO 9001:2015 Lead Auditor certification preferred

Knowledge, Skills, and Abilities

• Strong knowledge of Quality Management Systems, ISO 9001:2015 requirements, auditing principles, and continuous improvement practices
• Demonstrated ability to lead initiatives and influence cross-functional teams without direct reporting authority
• Strong analytical and problem-solving skills with the ability to interpret quality and process data and translate findings into actionable improvements
• Effective interpersonal, facilitation, and collaboration skills with the ability to work across departments, locations, suppliers, customers, and organizational levels
• Strong written and verbal communication skills, including the ability to develop concise reports, presentations, procedures, and training materials
• Ability to teach, coach, and develop others in quality systems, auditing, problem-solving, and process improvement practices
• Proficiency with Microsoft Office Suite and applicable quality management databases and software
• Working knowledge of applicable inspection, testing, and measurement equipment used within a manufacturing environment

Why Our Employees Join, Grow, and Stay

At Delta Star, you will find more than a job. You will join a team that values people, supports growth, and trusts you to make an impact. Whether you're on the shop floor, in the field, or in the office, you will work alongside talented people to solve meaningful challenges, power communities, and build a rewarding career. With opportunities to learn, advance, and contribute, plus a culture built on respect, teamwork, and work-life balance, Delta Star is a place where you can thrive for the long term.

Benefits That Support You

We believe that a rewarding career starts with feeling supported both at work and at home. That's why we offer a competitive total rewards package designed to support your health, financial well-being, professional growth, and work-life balance. Eligible employees have access to medical, dental, and vision coverage, retirement savings programs, paid time off, life and disability protection, wellness resources, employee assistance programs, and additional voluntary benefits that help you and your family thrive.

Pay Transparency

We are committed to fair and transparent pay practices. Compensation for this position will be determined within the posted salary range based on factors such as candidate qualifications, relevant experience, internal equity, market competitiveness, skills, and certifications. For union-represented roles, pay is established by the applicable collective bargaining agreement.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AAP/EEO Statement

Delta Star is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.