LM Procedure & LMS Administrator Specialist

CITGO Petroleum Corporation; Lemont (IL); On-site; USD 93,000 - 126,000; Full time

Benefits offered by this job

Remote work options

Annual vacation incentive

Excellent 401(k) match

Pension plan

Holidays

Educational assistance

Job summary

CITGO Petroleum Corporation is seeking a Training Systems & Documentation Management Specialist for the Lemont Refinery in Lemont, Illinois. The role administers the refinery's learning management and procedure systems, ensuring training records, compliance, and workforce development across the employee lifecycle.

The position coordinates records control, documentation governance, and reporting while collaborating with IT, SMEs, and cross-functional teams to improve processes and system

Qualifications

• Bachelor's degree required with minimum 2 years of job-related experience
• High School Diploma with 8 years of experience in lieu of degree
• Advanced computer proficiency with Microsoft Office and ability to learn enterprise software applications
• Experience administering or supporting learning management systems and other business systems
• Knowledge of document control, records management, and version control practices
• Strong organizational, planning, and project coordination skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills with the ability to collaborate across all levels of the organization
• Strong attention to details with a commitment to data accuracy and documentation integrity
• Analytical and critical thinking skills with the ability to identify opportunities for process improvement
• Experience developing reports, presentations, dashboards, and other business communication
• Experience supporting training, documentation, compliance, or records management functions within a manufacturing or other regulated environment
• Graphic design, instructional content development, or SharePoint experience
• Valid driver's license
• Ability to obtain a Transportation Worker's Identification Credential (TWIC)

Responsibilities

• Training Systems Administration: Administers and supports the refinery's learning management and associated training systems to ensure accurate employee training records, regulatory compliance, and effective workforce development.
• Documentation Management & Procedure Governance: Develops, manages, and maintains controlled training documentation, procedures, and employee learning resources throughout their lifecycle.
• Records Coordination & Regulatory Compliance: Serves as the designated Records Coordinator at the Refinery.
• Training Content, Reporting & Continuous Improvement: Develops and maintains training content, communications, reports, dashboards, job aids, and employee-facing resources.
• Department Support & Cross-Functional Collaboration: Provides operational and administrative support to Training and Development and collaborates with various partners.

Skills

Learning management systems

Document control

Regulatory compliance

Communication skills

Project coordination

Analytical thinking

Dashboard reporting

Data accuracy

Education

Bachelor's degree

High School diploma +8 years experience

Tools

SharePoint

Microsoft Office

Job description

CITGO PETROLEUM CORPORATION

CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA.; Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 43 active terminals, nine pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 829,000 barrels-per-day (bpd), positions CITGO as one of the best-branded supplier companies in the industry.

At CITGO our people are our most important resource. Our core values are Safety, Integrity, Respect, Accountability, and Care.

Job Summary

This position is on-site at the CITGO Lemont Refinery, in Lemont, Illinois.

The Training Systems & Documentation Management Specialist is responsible for administering the refinery's learning management and procedure management systems while managing training documentation, controlled records, and regulatory compliance processes. The position supports workforce development by ensuring the integrity of training systems, documentation, reporting, and records throughout the employee lifecycle.

This position serves as the designated Records Coordinator ensuring compliance with corporate records management requirements, record retention schedules, audit readiness, and regulatory documentation standards.

Expected Salary: $93,000 - $126,000

Application deadline is September 20, 2026

Minimum Qualifications

• Bachelor's degree plus minimum of 2 years of job-related experience (required).
• High School Diploma with 8 years of experience in lieu of degree.
• Advanced computer proficiency with Microsoft Office and ability to learn enterprise software applications.
• Experience administering or supporting learning management systems and other business systems.
• Knowledge of document control, records management, and version control practices.
• Strong organizational, planning, and project coordination skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills with the ability to collaborate across all levels of the organization.
• Strong attention to details with a commitment to data accuracy and documentation integrity.
• Analytical and critical thinking skills with the ability to identify opportunities for process improvement.
• Experience developing reports, presentations, dashboards, and other business communication.
• Experience supporting training, documentation, compliance, or records management functions within a manufacturing or other regulated environment.
• Graphic design, instructional content development, or SharePoint experience.
• Valid driver's license
• Ability to obtain a Transportation Worker's Identification Credential (TWIC)

Job Duties

• Training Systems Administration: Administers and supports the refinery's learning management and associated training systems to ensure accurate employee training records, regulatory compliance, and effective workforce development. Manages systems configuration, curricula, learning plans, training assignments, user access, reporting, troubleshooting, testing, and implementation of system enhancements. Collaborates with Corporate LMS Administrator, IT, SMEs, and third-party vendors to develop, implement, maintain, and continuously improve learning technologies and computer-based training solutions.
• Documentation Management & Procedure Governance: Develops, manages, and maintains controlled training documentation, procedures, and employee learning resources throughout their lifecycle. Coordinates document creation, review, revision, publication, version control, and governance to ensure compliance with corporate standards, regulatory requirements, and document management practices. Maintains departmental SharePoint resources, training communications, and supporting documentation while promoting consistency, accessibility, and document integrity.
• Records Coordination & Regulatory Compliance: Serves as the designated Records Coordinator at the Refinery. Administers record retention, archival, and disposition activities in accordance with corporate records management requirements while maintaining the integrity, confidentiality, and accessibility of official records. Supports regulatory compliance by maintaining training documentation required for internal and external audits and regulatory agencies.
• Training Content, Reporting & Continuous Improvement: Develops and maintains training content, communications, reports, dashboards, job aids, and employee-facing resources that support refinery operations and workforce development. Analyzes training and documentation data to identify trends, compliance gaps, and process improvement opportunities. Coordinates with business partners to implement new processes, improve system functionality, and enhance the effectiveness of training, documentation, and reporting practices.
• Department Support & Cross-Functional Collaboration: Provides operational and administrative support to Training and Development by coordinating departmental communications, supporting classroom and training activities, managing shared departmental resources, participating on cross-functional committees, and collaborating with Operations, Maintenance, HSSE, IT, and other business partners to achieve departmental and refinery objectives.

Job Duties II

Job duties displayed above are not all-inclusive, site-specific responsibilities may be assigned.

Here are the incentives we offer:

• Remote Work options available for eligible positions
• Options are department and/or location specific
• 9/80 Work Schedule Option (where applicable)
• Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees
• Paid Vacation Time
• Company-Paid Holidays
• Caregiver Leave
• Excellent 401(k) Match
• Pension Plan
• Performance Incentive
• Company-Paid Sick Leave and Long-Term Disability
• Medical, Dental, & Vision Plans; FSA and HSA options
• Company-Paid Life Insurance for Active Employees
• Healthy Rewards Program
• Service Awards Program
• Educational Assistance Plan
• Dependent Children Scholarships
• Reimbursement for Gym Membership
• Employee Discount Programs
• On-site Health Clinic (select locations)
• On-site Cafeteria (select locations)
• On-site Credit Union and ATM (Corporate office only)
• On-site Fitness Center (select locations)

PLEASE NOTE ALL JOBS DO NOT QUALIFY FOR ALL PERKS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID - 2124