LiveVox/NICE InContact Developer - Omnichannel & API Pro

Ventures Unlimited Inc; Plano (TX); Presencial; USD 100.000 - 130.000; Jornada completa

Descripción de la vacante

A technology solutions company based in Plano, Texas, is seeking a skilled professional with 6-8 years of experience in Livevox/NICE In Contact development and call center operations. The ideal candidate should possess strong knowledge of AWS services, Studio Scripting, and Salesforce components. Excellent communication skills are required, and the role mandates in-office attendance for client interviews. This position offers a dynamic work environment with opportunities to coordinate with multiple teams and adapt to changing requirements.

Formación

• 6-8 years of experience in Livevox/NICE In Contact development.
• Experience in Studio Scripting and call center operations.
• Strong knowledge of AWS and Kafka.

Conocimientos

Livevox/NICE In Contact development

Call Center experience

NICE IEX

AWS services (EKS, EC2, Lambda)

Salesforce call center components

Excellent communication and writing skills

CI/CD Tools and DevOps pipeline

Descripción del empleo

A technology solutions company based in Plano, Texas, is seeking a skilled professional with 6-8 years of experience in Livevox/NICE In Contact development and call center operations. The ideal candidate should possess strong knowledge of AWS services, Studio Scripting, and Salesforce components. Excellent communication skills are required, and the role mandates in-office attendance for client interviews. This position offers a dynamic work environment with opportunities to coordinate with multiple teams and adapt to changing requirements.