Livestream Production Manager

Whatnot; San Francisco (CA); Hybride; USD 90 000 - 140 000; Plein temps

Avantages offerts par ce poste

Health Insurance options including Med

Work From Home Support

Home office setup allowance

Monthly cell phone and internet

Résumé du poste

Whatnot is hiring a Livestream Production Manager to lead pro streaming efforts for seller-focused events and on-site productions. You will own OBS-based workflows, advise field teams, and partner with Events to elevate live productions that showcase top sellers and drive faster sales.

You will also build an education program across Seller Academy and in-app resources, mentor others, and manage a pool of freelance talent to scale during peak demand. Strong travel will be required.

Qualifications

• 4+ years of professional live production experience.
• Deep hands-on chops with OBS and pro streaming setups.
• Ability to design, scale, and manage production education and programs.

Responsabilités

• Run and grow the white-glove studio build-out program for top sellers.
• Design and run live production for conventions and promotional streams.
• Evolve education across Seller Academy and YouTube to elevate seller setups.
• Define success metrics and track production impact on seller performance.
• Build and manage a bench of freelance production talent for spikes.

Connaissances

OBS expertise

live production

production management

stakeholder coordination

on-site setup

Outils

Cameras

Encoders

Audio

Description du poste

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

The Whatnot Seller Marketing team is responsible for growing our seller base – promoting the seller story, bringing more sellers to the platform and helping all seller build bigger businesses. This role will establish Whatnot as the leader in live stream production: raising the quality of our top sellers’ streams and powering head-turning productions at in-person events and brand activations. It’s a rare blend of production expert, program-builder, and seller-facing consultant; you’ll be the go‑to authority on OBS (Open Broadcaster Software)and pro streaming setups for our sellers, our field teams, and the engineers building our video tools. The program is new and already moving the numbers – you’ll take it from scrappy to scaled.

Success means more sellers streaming on pro‑grade OBS setups and selling faster because of it, plus seamless, industry‑leading productions everywhere Whatnot shows up in person.

• Run and grow our white‑glove studio build‑out program for top sellers: curate and source gear kits, keep warehouse and shipping running smoothly, lead 1:1 setup sessions virtually or on‑site, and stay close through their first shows

• Design and run live production for our presence at conventions and for major promotional streams (e.g. MrBeast, StreamerU), from cables, cameras and encoders to on‑site displays and AV, working closely with our Events team

• Evolve our scaled production education across Seller Academy, Help Center, YouTube, and in‑app, so every seller can level up their setup

• Be an in‑house subject matter expert: for the EPD teams building seller production tools, and evangelizing to the field team to multiply in‑house knowledge

• Define success and track how production enablement affects seller performance – sales velocity, buyers per hour, watch time – and use it to decide where to invest next

• Build the operating model behind it all, including a bench of freelance or contract production talent you can call on when demand spikes

We offer flexibility to work from home or from one of our global office hubs, and we value in‑person time for planning, problem‑solving, and connection. Team members in this role must live within commuting distance of our San Francisco, CA, Los Angeles, CA, or New York, NY hub.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

As our Livestream Production Manager, you should have 4+ years of professional experience and deep, hands‑on live production chops – whether they come from your day job or a serious side pursuit.

Specifically:

• Expert‑level live streaming skills – you know OBS (or similar technologies) and are fluent across the full chain: cameras, capture, audio, lighting, encoding, and networking.

• A real love for the craft. You tinker, you follow new gear, and you’re interested in the nuances when someone calls because the tech breaks

• Calm under pressure. You’ve run live shows where failure isn’t an option, and you know how to prep, build in redundancy, and troubleshoot in real time

• A knack for making technical things feel simple. You can coach a nervous first‑timer through a setup over Zoom and represent Whatnot with polish in front of our biggest sellers and high‑profile creators

• Strong operator instincts – you keep gear, shipping, schedules, and stakeholders moving without dropping a ball, and you measure what you ship

• Teacher and evangelist energy. You love spreading know‑how – a hands‑on workshop for our sales team, a how‑to video for sellers, sharp field notes for engineers – and you’re happy to chat up prospective sellers at a booth (our sales team handles the close)

• Willingness to travel often – typically 1–3 trips a month, including multi‑day conventions, some weekends, and occasional international trips

  We offer flexibility to work from home or from one of our global office hubs, and we value in‑person time for planning, problem‑solving, and connection. Team members in this role must live within commuting distance of our Los Angeles, New York City, Seattle, and San Francisco hubs.

Benefits

• Generous Holiday and Time off Policy

• Health Insurance options including Medical, Dental, Vision

• Work From Home Support

  • Home office setup allowance

  • Monthly allowance for cell phone and internet

• Care benefits

  • Monthly allowance for wellness

  • Annual allowance towards Childcare

  • Lifetime benefit for family planning, such as adoption or fertility expenses

• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally

• Monthly allowance to dogfood the app

  • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).

• Parental Leave

  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.