Livestream Operations Manager

GreenPeople Supplements; Chino (CA); In loco; USD 30.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) matching

Health insurance

Paid time off

Descrizione del lavoro

GreenPeople Supplements is seeking a Live Stream Operations Manager in California to oversee daily livestreams across TikTok Shop, WhatNot, Instagram Live and YouTube. You will ensure high‑quality broadcasts, manage hosts and products, and drive growth through data‑driven optimization.

You will coordinate technical setup, streamline workflows, and collaborate with marketing, product, and warehouse teams to scale livestream sales while maintaining brand standards and compliance.

Competenze

• 1+ year hands-on experience in TikTok LIVE or livestream commerce.
• Experience with TikTok Live Studio or OBS for setup/troubleshooting.
• Strong organizational skills to manage hosts, products and go-live checklists.
• Excellent communication and collaboration to support hosts.

Mansioni

• Plan, schedule and coordinate livestreams with hosts, products and campaigns.
• Manage technical operations: cameras, lighting, audio, and OBS/TikTok Studio setup.
• Maintain inventory readiness for featured products and coordinate with warehouse.
• Monitor real-time metrics and optimize CTAs, bundles, and offers.
• Conduct post-stream reviews and compile performance reports to improve future episodes.
• Collaborate with hosts, marketing and product teams on content strategy and branding.
• Train and oversee livestream hosts, craft talking points and scripting guidance.
• Implement processes: run sheets, checklists, backups to minimize downtime.
• Stay updated on livestream trends, platform features and compliance.

Conoscenze

Livestream ops

TikTok Live

OBS

Organization

Communication

Data analysis

Strumenti

TikTok Live Studio

OBS

Video equipment setup

Descrizione del lavoro

We offer hourly pay + commission based on performance

We are looking for a dynamic and detail-oriented Live Stream Operations Manager to oversee the day-to-day execution and growth of our live commerce channels. You will ensure high-quality, engaging broadcasts across TikTok Shop, WhatNot, Instagram Live, and YouTube, while driving operational efficiency, performance metrics, and strategic scaling of livestream sales.

• Plan, schedule, and coordinate livestreams—ensuring all hosts, products, and campaigns are aligned with goals and timelines.
• Manage technical operations, including OBS, TikTok Live Studio, cameras, lighting, and audio equipment setup and troubleshooting.
• Maintain inventory readiness for featured products; coordinate pre- and post-show logistics with warehouse and fulfillment teams.
• Monitor real-time metrics during live streams (viewership, engagement, conversion); optimize tactics such as CTAs, bundles, and limited-time offers.
• Conduct post-stream reviews; compile detailed performance reports and use insights to refine future episodes.
• Work closely with hosts, marketing, and product teams to align content strategy, promotions, and brand messaging.
• Train and oversee livestream host, help them make talking points and script and coach them on how to sell product and react in front of camera
• Implement process improvements—checklists, run sheets, backup plans—to minimize downtime and technical errors.
• Stay updated on livestream commerce trends, platform features, and compliance standards relevant to nutrition claims.

Requirements

• 1+ years of hands-on experience in TikTok LIVE, TikTok Shop, or livestream commerce, preferably selling physical consumer products.
• Experience with TikTok Live Studio, OBS, or similar livestream tools, including basic setup and troubleshooting.
• Strong organizational skills with the ability to manage livestream schedules, hosts, products, and go-live checklists.
• Excellent communication and collaboration skills, with the ability to support and coordinate livestream hosts.
• Data-driven mindset with experience analyzing livestream performance and sales metrics to improve results.

Nice-to-Have

• Experience with supplements, wellness, beauty, or other consumer products.
• Experience with TikTok Shop Flash Sales, giveaways, or promotional campaigns.
• Experience with Whatnot or other livestream commerce platforms.
• 401(k) matching
• Health insurance
• Paid time off

Experience:

• TikTok Livestream Operation: 1 year (Preferred)