Live Studio IT Support Technician | Nights & Weekends

Playtech; Atlantic City (NJ); On-site; USD 66,125,000 - 77,146,000; Full time

Benefits offered by this job

401K – 4% match

Vacation days: 10

Sick time: 5 days

Yearly bonus

Job summary

Playtech PT Services (New Jersey) LLC, part of Playtech, seeks an IT Tech Support Technician to maintain, install and troubleshoot live studio equipment and computer systems for regulated gaming operations in New Jersey. Responsibilities include supporting streaming gear, networks, and user IT needs with an emphasis on reliability.

The role requires 21+ years old, basic IT experience, Windows knowledge, and ability to work nights/weekends. Competitive pay, annual bonus, and 401K are offered.

Qualifications

• Must be 21 years of age or older.
• Preferably, 1 year of previous IT and/or technical computer experience.
• Knowledge – Windows and Windows office related software installation and troubleshooting.
• Networking skills – ability to cooperate with people from diverse backgrounds.
• Ability to learn quickly and work independently.

Responsibilities

• Maintain, install and troubleshoot live studio equipment and IT systems.
• Provide technical support for video streaming equipment, data, optical and network systems.
• Install, administer, and troubleshoot computers, laptops and hardware as requested by management.
• Monitor information systems and advise manager on work completion and times.
• Respond to user calls and troubleshoot software problems.
• Prepare technical reports and documentation as requested.

Skills

Windows OS

Networking

Communications

Fast learner

Professional demeanor

Tools

Windows Office

IT hardware

Job description

Playtech PT Services (New Jersey) LLC, part of Playtech, seeks an IT Tech Support Technician to maintain, install and troubleshoot live studio equipment and computer systems for regulated gaming operations in New Jersey. Responsibilities include supporting streaming gear, networks, and user IT needs with an emphasis on reliability.

The role requires 21+ years old, basic IT experience, Windows knowledge, and ability to work nights/weekends. Competitive pay, annual bonus, and 401K are offered.